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    Unified Messaging Troubleshooting Tool

    Language:
    English
    The Exchange UM Troubleshooting Tool is used to diagnose configuration errors specific to call answering scenarios and to test whether voice mail is functioning correctly in Exchange 2010 SP1 or later Unified Messaging deployments.
    • Version:

      1.0

      File Name:

      MicrosoftExchange2010UMTroubleshootingTool.msi

      Date Published:

      9/14/2010

      File Size:

      486 KB

        The Exchange UM Troubleshooting Tool is a Shell cmdlet that you can use to diagnose configuration errors specific to call answering scenarios and to test whether voice mail is functioning correctly in both on-premises and hybrid UM deployments. You can use this cmdlet in deployments with Microsoft Office Communications Server 2007 R2 or Lync Server 2010 or 2013 or in UM deployments with VoIP gateways or IP PBXs.

        This cmdlet emulates calls and runs a series of diagnostic tests that help administrators to identify misconfigurations in telephony equipment, Unified Messaging configuration settings, and connectivity issues between on-premises and hybrid deployments of Exchange 2010 SP1 or later Unified Messaging.

        When you run the cmdlet, it states the reason and possible solutions for issues that have been detected. It also outputs general audio quality metrics for diagnosing audio quality issues related to network connectivity such as jitter and average packet loss.
    • Supported Operating System

      Windows 7, Windows Server 2008 R2, Windows Server 2008 R2 Enterprise, Windows Server 2008 R2 for Itanium-based Systems, Windows Server 2008 R2 Foundation, Windows Server 2008 R2 Standard, Windows Server 2008 Service Pack 2, Windows Vista

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