Cumulative Update 3 for System Center Service Manager 2010 SP1 (KB2588492)

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This update contains a number of fixes for the Service Manager 2010 release.
  • Note:There are multiple files available for this download.Once you click on the "Download" button, you will be prompted to select the files you need.

    2010 SP1 CU3

    File Name:




    Date Published:


    File Size:

    23.5 MB

    167 KB

    23.6 MB

      It supersedes SP1 Cumulative Update 2 (CU2) and contains a superset of the fixes that are provided in SP1 CU2. It can be applied to SP1 CU2 or directly to a Service Manager 2010 SP1 installation.

      This update contains a set of bug fixes to the Service Manager 2010 SP1 release. It should be applied to all Service Manager 2010 SP1 server installations and to any Authoring Tool installations. There are three executable files available:
      1. SCSM2010SP1_CU_KB2588492_i386_7.0.6555.128_EN.exe or
        These executables contain the cumulative update package and should be applied to all Service Manager server installations.
      2. KB2542118_MPLibraryUpdate_AuthoringTool.exe
        This executable contains the updated management packs and should be applied to any local Authoring Tool installations to make them compatible with the server.

      Please see KB 2588492 for additional detail and installation instructions.

      Bug fixes included in this update:

      Included in this update are fixes for the following issues:
      • MP Import: When a data type is a decimal sometimes the decimal becomes an integer
      • Corruption of the Type ManagementEntity table when importing a type extension
      • Updates to properties are not brought forward to DW if updates to the instances happens in the same transaction or right before deleting the instance
      • AD Connector not bringing in new updates
      • When creating a new CR using the new CR form, clicking the Apply button sometimes creates a duplicate record
      • Console intermittently freezes when updating/creating incident and clicking apply
      • HealthService fails to stop at the end of SP1 DW patch if previous start action takes too long
      • When launching the SCSM console on client machines and server the Reporting Wunderbar doesn’t appear
      • High CPU in monitoringhost.exe when creating or updating an incident that triggers a notification workflow
  • Supported Operating System

    Windows Server 2008 R2 Datacenter, Windows Server 2008 R2 Standard

      Same as for System Center Service Manager 2010 SP1
    • For details of included fixes and installation procedures see Knowledge Base article KB2588492
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