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    System Center 2012 – Service Manager Component Add-ons and Extensions

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    English
    Download and install add-ons and extensions for the System Center 2012 – Service Manager component.
    • Note:There are multiple files available for this download.Once you click on the "Download" button, you will be prompted to select the files you need.
      Version:

      2012

      File Name:

      SCSM2012_AuthoringTool_RTM.exe

      Process Pack for IT GRC - Release Notes.rtf

      ProcessPackforITGRC_amd64.exe

      ProcessPackforITGRC_AuthoringLibraries.exe

      ProcessPackforITGRC_Documentation.exe

      ProcessPackforITGRC_x86.exe

      System_Center_Cloud_Services_Process_Pack.zip

      Date Published:

      5/8/2012

      File Size:

      1.5 GB

      1,006 KB

      27.6 MB

      11.4 MB

      4.3 MB

      27.7 MB

      16.5 MB

        The following System Center 2012 – Service Manager add-ons and extensions are available for download:

        System Center Service Manager Authoring Tool
        The System Center Service Manager Authoring Tool is a tool for customization and extension of the built-in functionality in System Center Service Manager. This release supports modifying existing Process Management Packs and creating new Management Packs that define extensions to the Service Manager database for tracking additional information, customizations of forms or new forms, and new workflows. This release is available in 10 languages.

        This release is compatible with the System Center 2012. It contains the necessary changes to ensure the Authoring Tool is compatible with System Center 2012 – Service Manager but does not contain a new feature set from prior releases.

        System Center Cloud Services Process Pack
        This process pack will offer a self-service experience to facilitate private cloud capacity requests from your business unit IT application owners and end users, including the flexibility to request additional capacity as business demands increase.


        IT Governance Risk and Compliance (GRC) Process Management Pack
        Microsoft System Center solutions assist medium and large organizations in managing and automating their IT GRC responsibilities; improving IT GRC program management efficiency while reducing costs; simplifying and consolidating IT GRC workloads; and increasing executive, audit, and management visibility into their GRC programs. The IT GRC Process Management Pack —combined with the IT Compliance Management Series—helps customers understand and bind complex business objectives to their Microsoft infrastructure in an operationally efficient manner.
    • Supported Operating System

      Windows Server 2008 R2

        System Center Service Manager Authoring Tool: - This release is compatible with the System Center 2012. Please see the Authoring Guide document available with this release for detailed system requirements.

        System Center Cloud Service Process Pack - This System Center Cloud Services Process Pack release is compatible with System Center 2012 only.
      • System Center Service Manager Authoring Tool
        1. Download the self-extracing package and save onto disk.
        2. Double-click the executable to extract the content.
        3. Then, follow the instructions in the Authoring Guide available at http://technet.microsoft.com/en-us/library/ff597545.aspx for further installation instructions for the tool.
        4. Please see release notes for this release at http://go.microsoft.com/fwlink/?LinkId=210040

        System Center Cloud Services Process Pack
        1. Download and Unzip System_Center_Cloud_Services_Process Pack.zip
        2. Read the System Center Cloud Services Process Pack Administration Guide for installation instructions.

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