Office

    Microsoft Communicator for Mac 2011 13.1.3 Update

    Select Language:
    This update fixes critical issues in Communicator 2011, including issues that might cause Communicator to stop responding or quit unexpectedly.
    • Version:

      13.1.3

      File Name:

      Communicator13.1.3_ALL.dmg

      Date Published:

      2/1/2012

      File Size:

      28.3 MB

        This update fixes critical issues in Communicator 2011, including issues that might cause Communicator to stop responding or quit unexpectedly. For more information about this update, please visit the Microsoft Web site.

        Applies to: Office 2011, Communicator 2011, Office for Mac Standard 2011 Edition
    • System Requirements
      Supported Operating System

      Mac OS X

        • Operating System Versions: Mac OS X version 10.5.8 or a later version of Mac OS

          Note To verify that your computer meets these minimum requirements, on the Apple menu, click About This Mac.
        • Microsoft Communicator for Mac 2011 13.1.0: You can download this update by using Microsoft AutoUpdate.

          Note To use AutoUpdate, open Communicator, and then on the Help menu, click Check for Updates.
      • To install this update
        1. Print this page if you want to use it as a reference when you are offline.
        2. Quit any applications that are running, including all Office applications, Microsoft Messenger, and Office Notifications, because they might interfere with the installation.
        3. Make sure that your computer meets the minimum system requirements.
        4. Click Download, or click the link for the language version that you want.
        5. Follow the instructions on the screen to save the file to your hard disk. If you are using Safari, the downloaded file is saved to the desktop unless you specified a different location in the Preferences dialog box of Safari. To check your preferences, on the Safari menu, click Preferences, and then click General.
        6. Double-click the file that you downloaded in step 5 to place the Microsoft Communicator 13.1.3 Update volume on your desktop, and then double-click the Microsoft Communicator 13.1.3 Update volume to open it. This step might have been performed for you.
        7. In the Microsoft Communicator 13.1.3 Update volume window, double-click the Communicator 13.1.3 Update application to start the update process, and then follow the instructions on the screen.
        8. If the installation finishes successfully, you can remove the update installer from your hard disk. To remove the update installer, first drag the Microsoft Communicator 13.1.3 Update volume to the Trash, and then drag the file that you downloaded to the Trash.
        Note  This update is also available from Microsoft AutoUpdate, an application that can automatically keep your Microsoft software up to date. To use AutoUpdate, open Microsoft Communicator, and then on the Help menu, click Check for Updates.

        To remove this update

        This update does not include an uninstall feature. To restore your application to its original state, delete it from your hard disk, reinstall it from your original installation disk, and then install the updates that you want.
      • If you have trouble installing this update or using Communicator after you install this update, try the following:
        • Make sure that Microsoft Communicator is located in the Applications folder on the startup volume. If it is at another location on your computer, move it to the Applications folder on your startup volume, and then try installing the update again.
        • Restart your computer and try installing the update again.
        • Make sure that the user account you use to authenticate the update installer is an administrator account. For more information about administrator accounts, see Mac Help.
        • If you rename or modify any of the files inside the Microsoft Communicator application, you cannot install product updates. To correct this issue, drag Microsoft Communicator to the Trash, and then reinstall Communicator from your original installation disk.
        • If you experience problems opening Microsoft Communicator after you install this update, restart your computer. If you continue to experience problems after you restart, reinstall Communicator from your original installation disk, and then install this update again.
        For additional assistance, visit the Microsoft Web site.

    Popular downloads

    Loading your results, please wait...

    Free PC updates

    • Security patches
    • Software updates
    • Service packs
    • Hardware drivers

    Microsoft suggests

    Buy Office 365, get 1 TB OneDrive file storage.
    Get things done from virtually anywhere
    Buy Office 365 and get 1 TB of file storage from OneDrive.
    Buy now