Update for Windows Embedded POSReady 7 (KB2663820)

    Resolves an issue that might occur when using a MAK key to activate POSReady 7 over the phone.
    • Note:There are multiple files available for this download.Once you click on the "Download" button, you will be prompted to select the files you need.


      File Name:





      Date Published:


      File Size:

      94 KB

      255 KB

      94 KB

      255 KB

      KB Articles: KB2663820

        KB2663820 fixes the following issue:

        Windows Embedded POSReady 7 cannot be activated with a MAK key over the phone, where the machine is in an isolated network without internet access.

        User could see one of the following error messages on the activation screen: 
        • The confirmation ID you entered does not match the confirmation ID you received. Please retype your confirmation ID.
        • The product key you entered is not supported. Check the key and try again.
    • Supported Operating System

      Windows Embedded POSReady 7

        Windows Embedded POSReady 7
      • This update must be installed by one of the following options on a POSReady7 image:

        A) Executing the appropriate msu file

        • 32bit Windows6.1-KB2663820-x86.msu
        • 64bit Windows6.1-KB2663820-x64.msu

        B) Installing the cab file via the command line with administrator privileges: “DISM /online /add-package"

        • 32bit Windows6.1-KB2663820-x86.cab
        • 64bit Windows6.1-KB2663820-x64.cab