Cumulative Update 4 for System Center Service Manager 2010 SP1 (KB2719826)

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This update contains hotfix for System Center Service Manager 2010 SP1 release.
  • Note:There are multiple files available for this download.Once you click on the "Download" button, you will be prompted to select the files you need.

    2010 SP1 CU4

    File Name:



    Date Published:


    File Size:

    23.5 MB

    23.4 MB

      This update contains bug fix to the System Center Service Manager 2010 SP1 release. It should be applied to all Service Manager 2010 SP1 server installation. There are two executable files available:
      These executable contain the cumulative update package and be applied to all Service Manager 2010 SP1 server installation.

      • SCSM2010SP1_CU_KB2719826_AMD64_7.0.6555.131.exe
      • SCSM2010SP1_CU_KB2719826_i386_7.0.6555.131.exe

      Bug fixes included in this update:
      • The timestamp for incidents created through SMTP connector are incorrect.

      Please see KB 2719826 for additional data and installation instruction.
  • Supported Operating System

    Windows Server 2008, Windows Server 2008 R2 Datacenter

      • Other Software: System Center Service Manager 2010 Service Pack 1
    • To install this cumulative update, follow these steps:
      • Exit all Service Manager-related applications before you apply this cumulative update. For example, exit the Service Manager Console, the Self-Service Portal links, and the authoring tool.
      • Download the cumulative update to a target folder.

      • Note: This cumulative update contains both the x86 version and the x64 version. Download the appropriate version for your system.
      • Open the target folder
      • Right-click the SCSM2010SP1_CU_KB2719826_AMD64_7.0.6555.131.exe file or the SCSM2010SP1_CU_KB2719826_i386_7.0.6555.131.exe file, and then click Run as administrator.
      • Accept the Microsoft Software License Terms, and then follow the steps in the installation wizard.

      How to verify a successful installation of this cumulative update
      • In Control Panel, open Programs and Features.
      • Click View installed updates.
      • The following item is listed:
        • Hotfix for Microsoft System Center Service Manager (SCSM2010_CU_KB2719826)
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