Windows

    How Microsoft IT Designed an Internal Community Support Forum to Foster Early Adoption

    Language:
    English
    Microsoft IT has evolved its support model with http://pointers, a moderated community forum where employees can get real-time expert answers to questions about Windows 8 and Internet Explorer 10 from Microsoft IT and product group experts.
    • Version:

      08/2012

      File Name:

      2649_Pointers_BCS.docx

      Date Published:

      9/26/2012

      File Size:

      578 KB

        Microsoft IT has evolved its support model with http://pointers, a moderated community forum where employees can get real-time expert answers to questions about Windows 8 and Internet Explorer 10 from Microsoft IT and product group experts. The forum improves user productivity and product quality by bringing together Microsoft IT customers, enthusiasts, and product group members through a social community.
    • Supported Operating System

      Windows 8

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