Business Solutions

    Delivering an Extensible CRM Solution Using Agile Development

    Language:
    English
    Microsoft Information Technology (MSIT) worked with the Microsoft Sales, Marketing and Services Group (SMSG) to rapidly develop and deliver Small and Medium Business for Dynamics CRM (SMB CRM), a new management application for sales leads. The application, which is used internally at Microsoft, collects and manages incoming leads from SMB accounts, and routes the leads to telesales call centers.
    • Version:

      1

      File Name:

      2394SMBCRM_TCS.docx

      Date Published:

      10/24/2013

      File Size:

      398 KB

        This content was originally published in January 2013 and remains the latest version. The “Date published” on this page appears more recent due to re-publication for administrative purposes and not an update to the actual content. Thank you. Microsoft Information Technology (MSIT) worked with the Microsoft Sales, Marketing and Services Group (SMSG) to rapidly develop and deliver Small and Medium Business for Dynamics CRM (SMB CRM), a new management application for sales leads. The application, which is used internally at Microsoft, collects and manages incoming leads from SMB accounts, and routes the leads to telesales call centers.
    • Supported Operating System

      Windows 7, Windows 8, Windows Server 2008 R2, Windows Server 2012

        N/A
      • N/A

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