Response Point Partner Solution Case Study: Harrison Technology Consulting

Since 1990, Harrison Technology Consulting has stayed in close step with the changing IT needs of the small-business segment. A small business itself, the company brings relevant perspective to its clientele, which consists of companies with 25 to 75 employees and annual revenue between U.S.$1 million and U.S.$20 million.
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      Harrison Technology Consulting is a Microsoft® Small Business Specialist and partners with other firms to source technical talent. Once technology is in place, the company‟s three in-house employees help customers integrate and use the technology within the context of their businesses.

      Harrison Technology Consulting complements its IT services, which range from network and server implementation to Web site design, with an ardent focus on understanding and exceeding customer expectations. “Once we've established a relationship with a customer, it's an ongoing relationship,” says Jason Harrison, President of Harrison Technology Consulting. “We become their technology partner, helping them take advantage of what they've invested in and making sure that their investment continues to pay off. In the end, this approach creates long-term customer relationships. In fact, we don't even call them customers—they're clients.” Harrison Technology Consulting benefits from a core client base, many of which have been with the company for as long as 15 years.

      Although Harrison Technology Consulting can partner with other companies to provide almost any IT service, Harrison Technology Consulting left one avenue unexplored. “Phone systems were always something sitting off to the side,” says Harrison. “We will only recommend a product to customers if we have used it ourselves and feel really great about it. Most of the unified communications technologies that allowed for phone integration were too expensive for the vast majority of our clients.”
  • Supported Operating System

    Windows Server 2003, Windows Server 2008, Windows Vista, Windows XP

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