System Center Service Manager Connector 3.0 for Exchange

    The System Center Service Manager – Exchange Connector 3.0 connects Service Manager to Exchange for processing incoming emails related to incidents and change requests.
    • Note:There are multiple files available for this download.Once you click on the "Download" button, you will be prompted to select the files you need.


      File Name:



      Date Published:


      File Size:

      458 KB

      341 KB

        Exchange Connector connects Service Manager to Exchange for processing incoming emails related to work items. Once Exchange Connector has been configured to monitor exchange mailboxes, it can be used to create and update work items based on templates specified by the admin. By specifying special keywords to look for in the incoming emails, admins can configure Exchange Connector to perform actions like approving or rejecting review activities, or enable activity implementers to mark activities assigned to them as completed.

        Release History:
        7/2011 - Version 2.0 (supported with System Center Service Manager 2010)
        4/2013 - Version 3.0
        10/2013 - Version 3.0 re-release
    • Supported Operating System

      Windows Server 2008 R2, Windows Server 2012

        System Center 2012 SP1 - Service Manager Update Rollup 2
      • Download the following files:
        • System_Center_Service_Manager_Connector_3.0_for_Exchange.exe
        • SC2012_EC_DepGuide.docx
        Read the System_Center_Service_Manager_Connector_3.0_for_Exchange_Deployment_Guide.rtf for installation instructions

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