Response Point White Paper: Troubleshooting Guide for SP2

Answers to the most common problems you may encounter.
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      The Microsoft® Response PointTM phone system is a software-based voice communication solution designed specifically for small businesses with one to 50 employees. Completely packaged with all of the required hardware and software, Response Point is easy to install, configure, and manage; however, it is possible you may experience some technical issues.
      Understanding the known issues in this guide, combined with preventative maintenance, can help you avoid trouble before it happens. If you follow the advice under “7 Questions to Ask Before Troubleshooting the System,” you might avoid frustrating product-support calls, and, more importantly, make disabling the entire phone system while investigating an issue unnecessary.
  • Supported Operating System

    Windows Server 2003, Windows Server 2008, Windows Vista, Windows XP

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