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    Windows MultiPoint Server 2010 Log Collector

    Language:
    English
    The Microsoft® Windows® MultiPoint® Server 2010 Log Collector is an optional tool that you can install on Windows MultiPoint Server 2010. It facilitates the gathering of logs and debugging information when you are investigating system issues.
    • Version:

      6.1.1600.0

      File Name:

      LogCollector.msi

      Date Published:

      4/4/2011

      File Size:

      388 KB

        The Windows MultiPoint Server 2010 Log Collector is an optional tool that you can download and install on Windows MultiPoint Server 2010. It facilitates the gathering of logs and debugging information when you are investigating system issues. This tool is most helpful when you are working with support personnel who can help diagnose issues with MultiPoint Server.

        Once the log collector installation has completed, the tool allows you to enable additional logging for the MultiPoint Server system, and to gather the existing logs into a zip file that can be reviewed and/or sent to your support personnel. This tool does not automatically send information from your computer; it only gathers the data and packages it into an easy-to-use format.

        Note:
        The log collector is included with Windows MultiPoint Server 2011, so it does not need to be downloaded for that version.
    • Supported Operating System

      Multipoint Server 2010

        Windows MultiPoint Server 2010
      • Installing the Windows MultiPoint Server 2010 Log Collector
        To install the MultiPoint Server 2010 Log Collector, follow these steps:
        1. Download the .msi file.
        2. Double-click the .msi file, and then follow the on-screen instructions. You must agree to the license agreement before using the software.

        Enabling additional logging
        After the log collector installation has completed, we recommend that you enable additional logging for Windows MultiPoint Server 2010.
        To enable additional logging, follow these steps:
        1. Open a command window: Click Start, type cmd in the search field, and then press ENTER.
        2. In the same command window, type the following command, and then press ENTER: cd / d %programfiles%\Windows MultiPoint Server Log Collector
        3. Type the following command, and then press ENTER: wmstracing.exe /enable
        4. Close the command window.

        Using the tool
        To use the log collector after it is installed, follow these steps:
        1. Click Start, click All Programs, click Windows MultiPoint Server, and then click Windows MultiPoint Server Log Collector. You can review the privacy information by clicking View the privacy statement at the bottom of the page.
        2. To begin collecting logs, click Collect Data.
        3. When the process has completed, you can view the information that was collected by clicking View Logs.
        4. You can open the zip file, review it, or sent it to support personnel.
        5. When you are done collecting logs, click Close.

        Note:
        The information that is gathered while running the tool is deleted from the temp folder the next time the computer is restarted. If you will need to access this information later, you should save a copy to a different location.

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