System Center Service Manager 2010 Cumulative Update 3 (KB2390520)

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    This update contains a number of fixes for the Service Manager 2010 release.
    • Note:There are multiple files available for this download.Once you click on the "Download" button, you will be prompted to select the files you need.


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      20.3 MB

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      KB Articles: KB2390520

        Microsoft System Center Service Manager 2010 Cumulative Update 3 is available for download at the Microsoft Download website. This cumulative update is a rollup of fixes for System Center Service Manager 2010. It supersedes Cumulative Update 2 (CU2) and contains a superset of the fixes that are provided in CU2. It can be applied to CU2 or directly to a Service Manager 2010 installation.

        Bug fixes included in this update:

        • Duplicate notifications or workflows on later record updates
        • Analyst Portal error when you select "View Change Requests with Manual Activities to complete"
        • Self-Service Portal Change Request Category drop-down list items are not localized
        • Help documentation is not localized
        • Some relationship properties are not propagated correctly to Data Warehouse
        • "Activity Status Changed" workflow does not work correctly after a Management Pack that has a class extension is imported
        • Extended properties that are used in workflow parameters are not resolved correctly
        • Form customization fixes
        • A customized form that has a single instance picker crashes on create task and may also crash on edit, depending on the instance of what type is picked with it
        • The user picker should limit the users who are shown in the drop-down list
        • DisplayName always returns the default language string
        • Operations Manager 2007 heartbeat alerts do not have the computer name set; connector does not add the computer to the affected CIs on the incident
        • Knowledge Article form is very slow to open
        • The Select User dialog box is very slow
        • Creating a template for a class that does not have a custom form associated with it pulls up a new blank form instead of a generic form
        • AD Connector does not Import Data When there are Multiple Domain Controllers
        • SQL Server deadlocks occur frequently enough to cause the console to become unresponsive
    • Supported Operating System

      Windows Server 2008, Windows Server 2008 R2

        Refer to system requirement for System Center Service Manager 2010
      • For details of included fixes and installation procedures see Knowledge Base article KB2390520