System Center Service Manager 2010 Cumulative Update 3 (KB2390520)

Select Language:
This update contains a number of fixes for the Service Manager 2010 release.
  • Note:There are multiple files available for this download.Once you click on the "Download" button, you will be prompted to select the files you need.


    File Name:




    Date Published:


    File Size:

    20.3 MB

    100 KB

    20.4 MB

    KB Articles: KB2390520

      Microsoft System Center Service Manager 2010 Cumulative Update 3 is available for download at the Microsoft Download website. This cumulative update is a rollup of fixes for System Center Service Manager 2010. It supersedes Cumulative Update 2 (CU2) and contains a superset of the fixes that are provided in CU2. It can be applied to CU2 or directly to a Service Manager 2010 installation.

      Bug fixes included in this update:

      • Duplicate notifications or workflows on later record updates
      • Analyst Portal error when you select "View Change Requests with Manual Activities to complete"
      • Self-Service Portal Change Request Category drop-down list items are not localized
      • Help documentation is not localized
      • Some relationship properties are not propagated correctly to Data Warehouse
      • "Activity Status Changed" workflow does not work correctly after a Management Pack that has a class extension is imported
      • Extended properties that are used in workflow parameters are not resolved correctly
      • Form customization fixes
      • A customized form that has a single instance picker crashes on create task and may also crash on edit, depending on the instance of what type is picked with it
      • The user picker should limit the users who are shown in the drop-down list
      • DisplayName always returns the default language string
      • Operations Manager 2007 heartbeat alerts do not have the computer name set; connector does not add the computer to the affected CIs on the incident
      • Knowledge Article form is very slow to open
      • The Select User dialog box is very slow
      • Creating a template for a class that does not have a custom form associated with it pulls up a new blank form instead of a generic form
      • AD Connector does not Import Data When there are Multiple Domain Controllers
      • SQL Server deadlocks occur frequently enough to cause the console to become unresponsive
  • Supported Operating System

    Windows Server 2008, Windows Server 2008 R2

      Refer to system requirement for System Center Service Manager 2010
    • For details of included fixes and installation procedures see Knowledge Base article KB2390520
Site feedback

What category would you like to give web site feedback on?

Rate your level of satisfaction with this web page today: