Response Point Partner Solution Case Study: Lighthouse Networks

Ken West, an IT expert with 22 years of experience and a strong background in the telephony market, started Lighthouse Networks in February 2007. As a young company with four employees, Lighthouse Networks strives to function as a beacon of guidance and support for other small businesses.
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      Located in Anderson, South Carolina, the company offers a range of services that include Windows® Small Business Server 2003 deployments, network administration, and phone system implementations. Currently, the company is migrating towards a managed services model to provide quicker and more convenient monitoring options to clients.

      Lighthouse Networks decided to pursue the small-business telephony market from the start. However, attempts to partner with established phone solution providers, such as Cisco and 3COM, were unsuccessful. “Cisco is geared more toward enterprise-level businesses. And as a small provider, our company didn’t have the support staff that 3COM required to partner with them in the telephony market,” recalls West.

      Lighthouse Networks eventually partnered with smaller phone system vendors, including Vocalocity and Aptela, to offer hosted PBX phone solutions. But the company sought to find a more cost-effective solution for its small-business clients and its newly adopted managed services model.
  • Supported Operating System

    Windows Server 2003, Windows Server 2008, Windows Vista, Windows XP

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