Servers

    Voicemail: A story of unrealized potential

    Language:
    English
    This whitepaper details the value that Exchange 2010's Unified Messaging capabilities offer to empower your users, reduce cost and manage risk by replacing your voicemail system.
    • Note:There are multiple files available for this download.Once you click on the "Download" button, you will be prompted to select the files you need.
      Version:

      1

      File Name:

      E2010_White Paper_UM_Final.docx

      E2010_White Paper_UM_Final.pdf

      E2010_White Paper_UM_Final.xps

      Date Published:

      4/27/2010

      File Size:

      496 KB

      511 KB

      744 KB

        Voicemail is a relatively mature technology. It is so thoroughly established in users’ daily workflows that it has become practically invisible to the organization except as an ongoing expense. Because of their origins in telephony, voicemail systems tend to exist in their own silos, managed separately from other IT systems in general, and business messaging in particular. Many fail to provide the features and ease of use that users have come to expect from other types of messaging.

        Yet voicemail is a critical communication tool for most workers. Given the right strategy, it can go from a basic service to a productivity-enhancing tool. One way to do this is to treat voicemail as just one more messaging modality. It is then possible to manage it using the same tools administrators and users know from email. A universal inbox is also the foundation for delivering advanced voicemail features across devices and platforms. Microsoft calls this capability Unified Messaging. Microsoft® Exchange Server is the key technology that enables it. The newest release, Microsoft Exchange Server 2010, delivers voicemail functionality engineered from the ground up to improve productivity while helping you reduce the cost and complexity of your voicemail system.
    • Supported Operating System

      Mac OS X, Windows 7, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, Windows Vista, Windows XP

        • The file is a Microsoft Word document. Users who do not have Microsoft Word can view either alternative version (PDF or XPS) listed below
        1. Click the Download button on this page to download the Word document to a folder on your computer.

    Popular downloads

    Loading your results, please wait...

    Free PC updates

    • Security patches
    • Software updates
    • Service packs
    • Hardware drivers

    Microsoft suggests

    Download a free trial of Windows Server 2012 R2.
    Windows Server 2012 R2 free trial
    Experience the new and enhanced capabilities.
    Free trial