Download Troubleshooting Microsoft Lync Server 2010 Clients: Help Desk Resource from Official Microsoft Download Center

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This resource is for first-level help desk agents who support Microsoft Lync Server 2010 clients. Note: The .zip file contains both the print documentation and the Help file.

Details
Version:
March2013
File Name:
Troubleshooting_Lync_2010_Clients.zip
Date Published:
3/19/2012
File Size:
567 KB

This resource provides first-level help desk agents who support Lync Server 2010 clients (Microsoft Lync 2010, Microsoft Lync 2010 Attendee, and Microsoft Lync Web App) with the following:

A script for opening a service call and identifying the problem the user is having

Information about how to resolve more than 200 common user problems

Tools and resources for additional troubleshooting

Note: The .zip file contains both the print documentation and the Help file.
System Requirements
Supported Operating System
Windows 7, Windows Vista, Windows XP

The file is a Microsoft Word document. Users who do not have Microsoft Word can view this document through the downloadable Word Viewer.

Note: The .zip file contains both the print documentation and the Help file.
Install Instructions
Click the Download button on this page to start the download, or choose a different language from the drop-down list and click Go.

Do one of the following:

To start the installation immediately, click Open or Run this program from its current location.

To copy the download to your computer for installation at a later time, click Save or Save this program to disk.
Related Resources
Technical Library

Lync Server Home Page

Next Hop

Lync Help and How-to

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