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    Whitepaper - Understanding and Troubleshooting the SharePoint Explorer View

    Provides general as well as troubleshooting information on using the Explorer View of Windows SharePoint Services.
    • Version:


      File Name:


      Date Published:


      File Size:

      303 KB

        The Explorer View feature that is included with Windows SharePoint Services and is also available in Microsoft SharePoint Portal Server lets users access files stored in the SharePoint database using the familiar Windows Explorer interface. To the end user, this appears to be a very simple and robust feature. In reality, it is the result of a complex series of interactions between many individual components provided by separate Microsoft products.

        This white paper is an effort to accomplish three things:
        • Provide an overview of the Explorer View architecture.
        • Document the causes and resolutions of problems you are likely to encounter when using the Explorer View in a corporate environment.
        • Describe basic troubleshooting steps to be performed before engaging Microsoft Customer Support Services (CSS).
    • Supported Operating System

      Windows 2000 Server, Windows Server 2003, Windows XP

        Microsoft Word or Microsoft Word Viewer
      • To install this download:

        Download the file by clicking the Download button (above) and saving the file to your hard disk.
        Double-click the SPSEVTShoot.exe program file on your hard disk to start the self-extracting program.
        Follow the instructions on the screen to complete the installation.

        Note: the self-extracting program will put this whitepaper in the c:\Microsoft Whitepaper directory. If this directory does not exist, it will create it.