This topic is prerelease documentation and is subject to change.
Billing FAQs for CRM Online
FAQs for CRM Online Fall ‘13
Platform transitions for CRM Online
Microsoft Online service portal how-to tasks
Microsoft Commerce transaction platform how-to tasks
Your support options depend on how you purchased Microsoft Dynamics CRM (on-premises):
If you purchased through volume licensing, see Volume licensing.
If you purchased through Microsoft Dynamics, see Microsoft Dynamics.
Contact billing support for Microsoft Dynamics CRM Online based on your billing platform
Microsoft Online Services platform
CRM Online platform using Windows Live ID
If your sign-in uses your company credentials or looks like this: firstname.lastname@example.org
Find your local CRM Online billing support number.
Or, sign in to your work or school account and submit a web ticket.
If your sign-in looks like this example: email@example.com
Find your local billing support number.
For billing support for Microsoft Social Engagement:
Find your local Microsoft Dynamics CRM Online billing support number.
For billing support for Microsoft Dynamics Marketing:
If you have questions on how to use or technical issues using Microsoft Dynamics CRM, Microsoft Social Engagement, or Microsoft Dynamics Marketing, see: Product Support.
Contact technical support
CRM Setup & Administration
CRM Developer Center
CRM Help Center
Marketing Help Center
Social Engagement Help Center