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Get started with CRM for phones express

Microsoft Dynamics CRM for phones express is the previous version of the phone app for Microsoft Dynamics CRM. If you're looking for the most recent, full-featured version of the phone app, see the CRM for Phones and Tablets User's Guide.

CRM for phones express helps you stay connected and productive wherever you are. Stay up to date with your customer info—even when you're on the go. Arrive prepared for every appointment, and update your notes, tasks, contacts, accounts, leads, and opportunities while the details are still fresh in your mind.

You can do the following with the CRM for phones express app:

  • See your CRM data quickly displayed and optimized for a mobile screen.

  • Add and modify contacts, tasks, and notes as well as other relevant sales data.

  • View activity feeds and see addresses on Bing Maps (Windows Phone only).

  • Get back to recently viewed records even when you're not connected (Windows Phone only).

 
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