Microsoft Dynamics CRM 2013 Customer Center
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Use Bing Maps to view a location

Bing Maps help you plan customer visits, optimize your routes, calculate mileage for expense reports, and see nearby services. When you view the details for contacts, leads, or accounts, you'll see a map that shows where their address is located. Click or tap a map to explore aerial and satellite images, check traffic conditions, and get directions.


Important

Bing Maps may not be available in all countries/regions or languages. Additionally, Microsoft Dynamics CRM (on-premises) users may be prompted to enter a license key to view Bing Maps. Contact your system administrator for information about your organization's Bing Maps license.


View a Bing map for a contact, lead or account

  1. Navigate to a contact, lead, or account.

  2. Scroll down to see the map. If the Address field is blank, enter the address, and then click or tap Done. Wait a moment for the map to refresh.

  3. Click or tap the map to view aerial and satellite images, check traffic conditions, and get directions.

Applies To

CRM Online

CRM 2015 on-prem

CRM 2013 on-prem

 
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