Microsoft Dynamics CRM Solutions
Recommended for Sales Productivity
Includes these features:
New: Social listening
New: Social analysis
Workflows and approvals
Customer service automation
Reports and personal dashboards
Integration via web services
Access to customizations and extensions
Recommended for Marketing and Service Professionals
Includes everything in Professional plus:
Microsoft Dynamics Marketing
Collaborative case management
Return on marketing investment
Unified service desk
Note One non-production instance is included with 25 or more Professional USLs. For every 20 Professional USLs, the storage capacity increases by 2.5 GB, up to 50 GB at no additional charge. A minimum purchase of 5 Professional USLs is required for new subscribers.
Note Social listening and social analysis features require 10 or more CRM Online Professional USLs when licensed through MOSP.
Microsoft Dynamics Online Services licensing purchase options
Licensing flexibility including mix and match of licenses within the same edition, the high value Professional CAL at the right price, featuring simple to understand use rights and the power of choice between online and on-premises deployment options.
Enterprise Agreement (EA)
The best licensing program for commercial and government organizations that want to standardize IT across the enterprise yet retain the flexibility to choose from on-premises and cloud services.
An enrollment under the EA that provides a lower initial cost based on a three-year subscription, the ability to increase or decrease subscription counts on an annual basis, and non-perpetual licenses that end with your subscription term.
Enrollment for Education Solutions under Campus and School Agreement (CASA+EES)
A subscription licensing program available to both primary/secondary and higher education, the Enrollment for Education Solutions (EES) offers the simplicity of counting people instead of PCs/devices. CASA+EES is for institutions with 1000 or more FTE employees or students.
Microsoft Online Services Program (MOSP)
A subscription-based program for organizations with five or more users that want to subscribe to, activate, provision, and maintain online services seamlessly and affordably directly through the Microsoft.com website.
Volume Licensing Buyer's Guide
The Microsoft Dynamics CRM interactive Buyer’s Guide provides comprehensive Volume Licensing information and allows you to navigate to related resources and customer support.