Microsoft Dynamics CRM 2013 On-Premises

Microsoft Dynamics CRM 2013 On-Premises

Workflows & approvals
Sales automation
Customer service automation
Marketing campaigns
Reports and personal dashboards
Integration via web services
Mobile access
Access to customizations and extensions

Flexible, high-value, and simple to understand licensing

High value
In the Cloud and On-Premises

Mix and match

Right price



Microsoft Dynamics CRM 2013 licensing purchase options

Licensing flexibility including mix and match of licenses within the same edition, the high value Professional CAL at the right price, featuring simple to understand use rights and the power of choice between online and on-premises deployment options.

  • Enterprise Agreement (EA)

    The best licensing program for commercial and government organizations that want to standardize IT across the enterprise yet retain the flexibility to choose from on-premises and cloud services.

  • EA Subscription

    An enrollment under the EA that provides a lower initial cost based on a three-year subscription, the ability to increase or decrease subscription counts on an annual basis, and non-perpetual licenses that end with your subscription term.

  • Enrollment for Education Solutions under Campus and School Agreement (CASA+EES)

    A subscription licensing program available to both primary/secondary and higher education, the Enrollment for Education Solutions (EES) offers the simplicity of counting people instead of PCs/devices. CASA+EES is for institutions with 1000 or more FTE employees or students.

  • Microsoft Online Services Program (MOSP)

    A subscription-based program for organizations with five or more users that want to subscribe to, activate, provision, and maintain online services seamlessly and affordably directly through the website.

Microsoft Dynamics CRM 2013 support offerings

Microsoft Dynamics CRM On-Premises support provides flexible, industry-leading support, services, and resources that enable users to quickly address technical issues, deepen their professional expertise, and maximize ROI. Microsoft Dynamics CRM Support lets you choose a plan that best meets your business needs, and gets you back to work faster whenever issues arise.

An on-premises support plan, along with the services your Microsoft partner provides, can help you succeed.

Microsoft Dynamics CRM On-Premises support

Your Microsoft Dynamics solution puts you at the top of your game—and your Microsoft Dynamics service plan keeps you there. Microsoft Dynamics CRM Support lets you choose a plan that best meets your business needs, and gets you back to work faster whenever issues arise.

Along with the services provided by your Microsoft Partner, enrolling in a Service Plan for Microsoft Dynamics can give you the winning combination to help you succeed.

Learn more about the benefits available in each of the service offerings provided for your Microsoft Dynamics CRM solution.

Take the next steps

More details

Find a partner to expedite your progress using Microsoft Dynamics CRM.

Blog insights

Hear from CRM experts on topics ranging from product strategy to maximizing your use of features.

Take a guided tour

See Microsoft Dynamics CRM in action with this guided demo, and then try it free for 30 days, with no obligation.

Test your social selling knowledge