Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty.
CRM solutions can deliver ROI through marketing automation, customer service, and sales force automation.
Microsoft Dynamics CRM offers both on-premise and cloud-based CRM solutions to meet your unique business needs. We also offer mobile CRM apps and platforms that allow you to manage your customer relationships on your mobile devices, and tools that integrate data and reporting from social media directly into your CRM application.
**Some functionality requires Wi-Fi, Internet connection, or mobile data plan (fees may apply).
***Pricing based on the Enterprise Edition, based on publicly available information located here. Microsoft Dynamics CRM Online includes several functionality areas of which Salesforce.com customers pay extra, thus the difference in editions for comparison.