Service Industries Virtual Summit: Speakers and Sponsors

Please register now to attend this unique virtual event hosted by Microsoft Dynamics and sponsored by leading providers of industry-specific solutions.

Learn from Industry Leaders

Join the Service Industries Virtual Summit, hosted by Microsoft Dynamics, to get up-to-date information on key trends that may impact your organization and explore practical solutions to responses to build your business advantage. The lineup of respected industry leaders participating in the Service Industries Summit will give you invaluable insight to make sure you have a solution for every situation.

Corporate Executive Board

Topic: Big Judgment in an Era of Big Data

Speaker:Christiane Groth, Director, The Corporate Executive Board’s IT

Abstract:

“Big data” is fast becoming a reality as information volumes grow by 60% annually and 36% of all work time is devoted to information collection and analysis. Executives around the world are realizing that we have entered a new era in decision-making. The implications of Big Data present opportunities and challenges for all service industries. Whether you’re involved in consulting opportunities to help clients make sense of Big Data, putting processes in place to collect more data … or if you’re on the engineering/construction side collecting data and subscribing to services that track wage and materials pricing trends, Big Data can lead to big potential and smarter decisions.

Christiane Groth

Christiane Groth

Director, The Corporate Executive Board IT Practice

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Christiane Groth is a Director in The Corporate Executive Board's IT Practice. She has done extensive research on strategic planning and business engagement as well as enterprise risk management. She has authored a number of publications on topics ranging from business engagement models to planning business continuity exercises. In 2011, she took on a role as an Executive Advisor and works extensively with senior executives in information technology, advising them on business engagement, strategic planning, and trends in information technology management practices.

Christiane holds a B.A. and M.T. from Virginia Commonwealth University and a doctorate from The College of William & Mary.

Professional and IT Services Track Keynote

AMCF

Topic: Top 5 Business Imperatives Every Professional Services Firm Must Address in 2013

Speaker: John Furth, AMCF President and CEO

Abstract:

This keynote session provides invaluable insight as you prepare your business for 2013. John Furth, AMCF President and CEO, talks with one of the leading consulting and advisory firms to reveal the top imperatives that will have the most impact on your practice in 2013. In this exclusive interview, you’ll discover ways to address these changes and use those imperatives to your advantage.

John Furth

John F. Furth

President and CEO, AMCF

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John is currently the President & CEO of the Association of Management Consulting Firms (AMCF) in New York City. He has previously held positions with Hitachi Consulting as the Managing Vice President for Business Strategy Solutions, Sony’s CEO Institute of Strategy in Tokyo as Chief Strategist. He has also led the strategy department at Discovery Networks International and ran the New York office of Roland Berger, Europe’s largest strategy consulting firm. John has spoken and presented extensively about innovative business models at the Harvard Club of New York City’s Business and Careers Luncheons, Waseda Marketing Forum in Tokyo, National Press Club in Washington D.C., IBM’s Global Innovation Outlook and trade groups such as the Software & Information Industry Association (SIIA). He has also been widely quoted in the Wall Street Journal, Financial Times, American Banker, Business Week and the Industry Standard. John received his MBA in Finance from the Stern School of Business at NYU and has a BA from Harvard College.

Juan Pujadas

Juan Pujadas
Global Head of Advisory Services, PwC

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Juan Pujadas is the Global Leader of Advisory services for PwC. Prior to taking over the leadership of the Global Advisory Practice, Juan led the US firm's Advisory Practice for six years. Previously, he was responsible for providing advice on risk management and shareholder value—as well as financial risk management, advisory, and information technology services—to financial institutions. Prior to joining PwC Juan was the Chief Risk Officer of Santander Investment, the investment banking arm of the Santander Group. Before joining Santander, Juan was a partner in the Capital Markets and Treasury Group of Price Waterhouse’s U.S. firm’s Financial Services Industry Practice. He was the U.S. firm’s leading professional in the area of market risk management and derivative products. Previously, Juan was a director of the International Swaps and Derivative Association (ISDA), where he remains actively involved in a number of its industry committees.

Juan holds a B.S., Economics, Finance from The Wharton School of Commerce and Finance, University of Pennsylvania, and a B.S., Applied Science, Computer Engineering, College of Engineering and Applied Science, University of Pennsylvania.

Professional and IT Services Sessions

Kennedy Consulting Research & Advisory
Consulting

Topic: What is the State of Consulting Market Today? Examining the Opportunities and Trends that will Drive Growth in the Future

Speakers: Joe Kornik, Publisher and Editor-in-Chief of Consulting Magazine and Tom Rodenhauser, Managing Director, Advisory Services for Kennedy Consulting Research & Advisory

Abstract:

With the worst of the economic downturn in the rear-view mirror, consulting firms, like many companies, are turning their attention back to growth. Buoyed by pent-up client demand for consulting services, firms are cautiously optimistic about the current and future state of the marketplace. However, unlike the high-growth periods that followed previous downturns, growth this year and in the near future will remain modest and there’s still some plenty of uncertainty to go around. Against this uncertainty, there are plenty of positive signs and pockets of s strong opportunity.

Join Joe Kornik, Editor and Publisher of Consulting magazine and Tom Rodenhauser, Managing Director, Advisory Services, Kennedy Consulting Research & Advisory, as they leverage proprietary Kennedy research and data to define the opportunities ahead. This session will include an overview of the current market, emerging trends affecting both providers and clients, and insights from consulting leaders on best practices.

Joseph Kornik

Joseph Kornik

Publisher, Consulting Magazine

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Joseph Kornik is the Publisher and Editor-in-Chief of Consulting magazine where he oversees the editorial operations and mission of the publication. Kornik is also responsible for the magazine’s Web site as well as the Consulting Summit—the largest annual gathering of management consultants in North America. Prior to joining Consulting, Mr. Kornik was Editor-In-Chief of four Nielsen Company (formerly VNU) business publications; Sales amp; Marketing Management, Incentive, Training and Potentials where he served as chief content expert and ambassador for the brands in print, online and at live events. Mr. Kornik holds a BS in Journalism from James Madison University.

Tom Rodenhauser

Tom Rodenhauser

Managing Director, Kennedy Consulting Research & Advisory

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Tom Rodenhauser is the Managing Director, Advisory Services, for Kennedy Consulting Research & Advisory. Mr. Rodenhauser has spent nearly 20 years advising leading management and IT consulting firms on strategic growth, talent management, and market positioning initiatives. He has also analyzed hundreds of consultancies in order to advise clients on best practices in consulting services. As the former head of Consultants News, he leverages his own extensive network and industry knowledge with Kennedy’s 35-year legacy of highly-referenced consulting industry analysis. He is a frequent speaker on management and IT consulting industry trends, and a regular contributor to the business press as an industry expert. Mr. Rodenhauser holds a B.S. in Journalism from The Ohio State University.

SPI Track Session

SPI Research

Topic: Metrics That Matter. How Do You Compare to the Highest Performing Services Organizations

Speaker: Hofferberth, Principal, SPI Research

Abstract:

What makes a company successful? Why do others fail – in good times or in bad times? David Hofferberth shares insights from "The 2012 Professional Services Maturity™ Benchmark Report" to give you key performance indicators gleaned from over 800 professional services organizations. Learn how the highest performing professional services organizations have developed best practices to improve profitability and drive competitive advantage.

David Hofferberth

David Hofferberth

Principal, SPI Research

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Dave has championed solutions for the professional services sector for over a decade. In addition to providing guidance for hundreds of Independent Software Vendor (ISVs) clients over the years, our ongoing work with business and technology media enables our clients to remain informed and in front of the buying public. Hofferberth regularly consults with Professional Services Organizations and financial institutions.

PS/IT Customer Panel

Creative growth group

Title: Not how, but how else. Exploring Innovation and Practical Solutions in Professional Services.

Speaker: Andrew Dietz, President, Creative Growth Group

Abstract:

In this thought provoking panel discussion, Andrew Dietz, CEO of the Creative Growth Group, shares preliminary findings from their recent research on what innovative firms are doing to drive growth. He showcases ways innovation touches all parts of the business through in-depth discussions with Computer Aid—a company that describes innovation in terms of real-world, practical solutions. Find out what pain points prompted them to adopt new solutions to their business problems.

Andrew Dietz

Andrew Dietz

President, Creative Growth Group

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“Andrew Dietz is Founder and President of Creative Growth Group, Inc., a business development firm that exclusively helps professional service organizations sharpen growth strategies, enhance client development capabilities, and implement marketing and business development initiatives. CGG advises professional firms in an array of disciplines from law and accounting to public relations and strategy consulting and its clients include firms such as Alvarez and Marsal, Arnall Golden Gregory, Deloitte, Grant Thornton, Edelman, WellsFargo, Chubb, Cushman and Wakefield and many more. Just prior to launching CGG, Andrew was a consultant for Egon Zehnder International, a leading global executive search and human capital advisory firm.”

Panelists:

CAI

Computer Aid, Inc.
Derek Sager

AEC/Real Estate Track Keynote

McGraw Hill Construction/ENR

Title: The State of the AEC Industry and How it Will Impact Your Business Over the Next Two Years

Speaker Steve Jones, McGraw-Hill Construction

Abstract: Construction economists agree that things will get better, but when and what does that really mean. Optimists are hoping healthy markets will return in 2013, the pessimists are hoping for 2014 or even 2015. Join us to learn where opportunities exist today and what you can really expect over the next two years.

Steve Jones

Steve Jones
Senior Director, McGraw-Hill Construction

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Steve Jones studies how emerging trends impact the future of the AEC industry and creates strategic alliances for McGraw-Hill Construction related to technologies, content, and new markets. In addition to over 100 speaking engagements globally and numerous articles in AEC publications, Steve authors McGraw-Hill’s SmartMarket Reports including Interoperability, The Business Value of BIM, BIM in Europe, Green BIM and BIM for Infrastructure, which are distributed to millions of readers worldwide and frequently cited as authoritative references. Steve also hosts the ENR Construction FutureTech events that address how technology is driving business process improvement throughout the project lifecycle.

Steve holds an MBA from Wharton and a BA from Johns Hopkins.

CFMA Track

CFMA

Title: Utilizing CFMA's Construction Industry Annual Financial Survey to Make Strategic Decisions

Speaker: Joe Burkett, Cafco Construction Management, and Tom Emison, Eide Bailly LLP

Abstract: Each year, CFMA publishes its Construction Industry Annual Financial Survey, a highly anticipated tool construction CFOs and Controllers across the U.S. use to benchmark their companies against their peers. But, the Survey is so much more than that. Please join us as two CFMA veterans discuss the ins and outs of the Survey, its applications for construction finance industry professionals, and how to use the Survey to drive strategic decisions in your construction company.

Joe Burkett

Joe Burkett

Chief Financial Officer, Cafco Construction Management

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“Joe Burkett is the Chief Financial Officer for Cafco Construction Management, Inc. located in Boston, MA. Joe joined the Massachusetts Chapter of CFMA in 1991 and has been active at both the chapter and the national level. Joe has more than 20 years’ experience in the construction industry and currently serves as CFMA’s Immediate Past National Chairman.”

Tom Emison

Tom Emison

Director, Construction Consulting, Eide Bailly LLP

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“Tom Emison is Director, Construction Consulting with Eide Bailly LLP, located in Minneapolis, MN. He is a 20+ year veteran of strategic business planning and marketing consulting to construction organizations across the U.S. Tom is a popular speaker and writer for CFMA, AGC, and other construction-related groups.”

FMI Track Session

Topic: It’s 2022: Where Does Your Company Stand?

Speaker: Rusty Sherwood, Senior Consultant, FMI Center for Strategic Leadership

Abstract:

Being aware of current global trends will help leaders navigate the volatile market in the short-term. What about the long-term? It is critical that leaders focus on their long-term organizational vision amidst the chaotic markets that currently surround us. Join Rusty Sherwood to see why your organization can’t afford to be complacent between now and 2022. He’ll show you how to prepare your organization for a future of sustainable growth.

Mark "Rusty" Sherwood

Mark “Rusty” Sherwood

Senior Consultant FMI

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Mark "Rusty" Sherwood is senior consultant with FMI's Center for Strategic Leadership. Rusty is committed to building a better future for the global construction marketplace by developing exceptional leaders one at a time. He specializes in strategic thinking and the means and methods by which senior leaders and their teams develop the skills to lead enduring high-performance organizations.

Rusty's industry experience spans 29 years, including 14 years with McGraw-Hill Construction (MHC) as vice president leading national / global sales and business-development teams in the sale and adoption of business intelligence and analytic services. He founded and currently chairs the AEC Business Builders Forum, a market insight consortium of senior marketing and business development executives from national and global A/E/C firms, dedicated to identifying industry trends and best practices, and the tactics required by firms to adapt, compete and grow in dynamic market conditions.

AEC Customer Panel

Fiatech

Title: Forces of Change: Technology Deployment Is Gaining Momentum

Abstract: The pace of technological innovation in the capital projects industry is gaining momentum. Ray Topping, Director of Fiatech—a recognized global leader for advancement of technology and innovative practices in the capital projects industry, hosts candid conversations with the Alaska Native Tribal Health Consortium, Ewing Cole, and Infrastructure Corporation of America who tell their stories about technology deployment. Find out what major pain points are driving the need for new solutions; what was the forcing function to make panelists say “that’s enough;” and how did they apply technology to deliver the highest business value.

Ray Topping

Ray Topping
Director, Fiatech

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Ray leads the strategic direction of the Fiatech consortium and manages the operations. Fiatech is actively developing and implementing projects that increase the value return in capital projects lifecycle through new and emerging technologies. Ray's past experience includes leadership roles in CH2M HILL having served on the firm's Global Operations Leadership Team for 20 years.

He served as CH2M HILL's firmwide Engineering Design Group Director for 15 years with overall responsibility for engineering design delivery throughout North America and globally. Ray filled senior leadership roles on CH2M Hill’s CLM Delivery Partnership for the London 2012 Olympics Program, Program Director for the Masdar City Sustainable Development in Abu Dhabi, UAE and as a Senior Adviser on the Panama Canal Expansion Program.

Panelists:

Alaska Native Tribal Health Commission

Alaska Native Tribal Health Consortium
Department of Environmental Health and Engineering
James Gilbreath, Construction Scheduler

Ewing Cole

Ewing Cole
Beth Carroll

ICA

Infrastructure Corporation of America
Kelley Baranuk

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