Clients today are looking for highly responsive and transparent service delivery with clear economic value. Our purpose is to help providers meet and exceed these expectations by delivering reputation-enhancing service experiences reliably across offices, practices, and time zones. And at the heart of our vision is the dynamic service professional—talented problem solvers who can adjust to changing client, market, and operational needs because their business applications and tools are integrated-by-design yet built-to-flex to evolving business demands.
Capitalize on talent and catalyze innovation
Improve utilization by balancing people and project assignments across offices, practices, and time zones while enabling virtual teams with rich, real-time collaboration.
Cultivate reliably unique client experiences
Build your firm's reputation one client service experience at a time with business applications and baked in methodologies that deliver predictable outcomes.
"The Microsoft technologies have given us powerful customer relationship capabilities, so now we can create value-added service offerings for our customers."
Network Equipment Technologies
Compress time to insight and action
Make smarter decisions faster with rich contextual and role-specific information that drives automation and streamlines execution.
"By using Microsoft Dynamics, we've tightened our revenue-to-cash cycle while providing more detailed, timely, and actionable operating information to our leadership team."
Computer Aid, Inc.
Additional resources for service industries
This online, on-demand knowledge resource is designed to give Finance, Operations, and IT leaders in Professional Services and AEC/Real Estate insight into the business challenges and opportunities that loom large on the horizon.
Get a Microsoft perspective
Understand which industry trends and professional services organization pains and challenges are top-of-mind for Microsoft and what solution offerings we are bringing to market.
Find a Microsoft partner with service industries expertise.