IT Academy Contact us

Contact us

Find worldwide contacts for help with questions about the Microsoft IT Academy program. The tables on this page list the phone numbers, fax numbers, and email addresses of contacts that support the Microsoft IT Academy program in various regions worldwide

Americas

Anguilla

t: 866-993-9330 Press 2 (Commercial) and then 4 (Programs)

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Antigua and Barbuda

t: 866-993-9303 Press 2 (Commercial) and then 4 (Programs)

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Argentina

t: 0800-222-9467 or 011-5776-1000 Presione 2 (Empresas) y después 4 (Programas)

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Aruba

t: 305 418 9136 Press 2 (Commercial) and then 4 (Programs)

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Bahamas

t: 800 389 0489 Press 2 (Commercial) and then 4 (Programs)

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Barbados

t: 866 993 9304 Press 2 (Commercial) and then 4 (Programs)

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Belize

t: 815 - Pin 3140 Press 2 (Commercial) and then 4 (Programs)

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Bermuda

t: 866 993 9305 Press 2 (Commercial) and then 4 (Programs)

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Bolivia

t: 800 100 714 Presione 2 (Empresas) y después 4 (Programas)

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Brazil

t: 0800 761 7454 or 11 4706 0900 Digite 2 (empresas) e depois 4 (programs)

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British Virgin Islands

t: 866 993 9306 Press 2 (Commercial) and then 4 (Programs)

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Cayman Islands

t: 866 993 9308 Press 2 (Commercial) and then 4 (Programs)

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Chile

t: 800 202 011 Presione 2 (Empresas) y después 4 (Programas)

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Colombia

t: 01 800 093 1234 or 58 7 0300 Presione 2 (Empresas) y después 4 (Programas)

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Costa Rica

t: 0800 016 1034 Presione 2 (Empresas) y después 4 (Programas)

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Dominica

t: 866 993 9309 Press 2 (Commercial) and then 4 (Programs)

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Dominican Republic

t: 1 800 751 3455 Presione 2 (Empresas) y después 4 (Programas)

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Ecuador

t: 1 800 010 288 Presione 2 (Empresas) y después 4 (Programas)

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El Salvador

t: 800 6676 Presione 2 (Empresas) y después 4 (Programas)

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Falkland Islands

t: 305 418 9137 Press 2 (Commercial) and then 4 (Programs)

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French Guiana

t: 805 51 01 01 Press 2 (Commercial) and then 4 (Programs)

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Grenada

t: 866 993 0313 Press 2 (Commercial) and then 4 (Programs)

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Guadeloupe

t: 805 51 01 03 Press 2 (Commercial) and then 4 (Programs)

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Guatemala

t: 1 800 300 0069 Presione 2 (Empresas) y después 4 (Programas)

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Guyana

t: 305 418 9138 Press 2 (Commercial) and then 4 (Programs)

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Haiti

t: 193 – Pin 3140 Press 2 (Commercial) and then 4 (Programs)

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Honduras

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Jamaica

t: 866 993 9302 Press 2 (Commercial) and then 4 (Programs)

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Martinique

t: 805 51 01 05 Press 2 (Commercial) and then 4 (Programs)

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Mexico

t: 01 800 123 3353 Presione 2 (Empresas) y después 4 (Programas)

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Montserrat

t: 866 993 9315 Press 2 (Commercial) and then 4 (Programs)

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Nicaragua

t: 01 800 0166 –Pin 3140 Presione 2 (Empresas) y después 4 (Programas)

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Panama

t: 800 051 0398 Presione 2 (Empresas) y después 4 (Programas)

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Paraguay

t: 009 800 54 2 0049 Presione 2 (Empresas) y después 4 (Programas)

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Peru

t: 800 54 238 Presione 2 (Empresas) y después 4 (Programas)

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Puerto Rico

t: 877 678 8032 Presione 2 (Empresas) y después 4 (Programas)

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Saint Kitts and Nevis

t: 866 993 9318 Press 2 (Commercial) and then 4 (Programs)

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Saint Maarten (Part of Netherland Antilles)

t: 001 866 543 2085 Press 2 (Commercial) and then 4 (Programs)

itacadla@microsoft.com

Saint Martin

t: 305 418 9139 Press 2 (Commercial) and then 4 (Programs)

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Saint Vincent and the Grenadines

t: 866 993 9319 Press 2 (Commercial) and then 4 (Programs)

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Santa Lucia

t: 866 993 9317 Press 2 (Commercial) and then 4 (Programs)

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Suriname

t: 305 418 9140 Press 2 (Commercial) and then 4 (Programs)

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Trinidad and Tobago

t: 866 994 9312 Press 2 (Commercial) and then 4 (Programs)

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Turks and Caicos Islands

t: 866 993 9320 Press 2 (Commercial) and then 4 (Programs)

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United States and Canada

t: 800 508 8454

f: 661 775 6473

acadsupp@microsoft.com

Uruguay

t: 000 4054 083 Presione 2 (Empresas) y después 4 (Programas)

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Venezuela

t: 800 100 4610 Presione 2 (Empresas) y después 4 (Programas)

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Virgin Islands, U.S.

t: 877 678 8033 Press 2 (Commercial) and then 4 (Programs)

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Asia-Pacific

Australia

t: 13 20 58 (press option 2 for business user then option 6 for subscription) (toll-free)

msscanz@microsoft.com

Brunei

t: 001 800 6427 6738 (toll)

f: (65) 6324 6181

msscsea@microsoft.com

China

t: 800 819 0550 (toll-free in China only) or 400 620 0550 (toll-free in China only)

f: 21 26037547 (in China only)

msschk@microsoft.com

Cook Islands

t: (61) (2) 9870 2200

msscanz@microsoft.com

Fiji Islands

t: (61) (2) 9870 2200

msscanz@microsoft.com

Hong Kong SAR

t: +(852) 2989 9006 or +(852) 3002 7866

f: + (852) 2989 6399

msschk@microsoft.com

Indonesia

t: 62 21 5155 151 (toll-free in Jakarta)

f: (65) 6324 6181

msscsea@microsoft.com

Japan

t: 0120-772057

f: 0120-002507

Use the online form to contact us

Korea

t: 00798 852 1 2491 or +(852) 3002 7869

f: + (86) 21 26037547

mssck@microsoft.com

Macao SAR

t: +(852) 2989 9006

f: + (852) 2989 6399

msschk@microsoft.com

Malaysia

t: 1800 886 295 (toll-free) or 001 800 6427 6738 (toll)

f: (65) 6324 6181

msscsea@microsoft.com

New Zealand

t: 0800 800 004 (toll free) (press option 2 for business user then option 6 for subscription) (toll-free)

msscanz@microsoft.com

Papua New Guinea

t: (61) (2) 9870 2200

msscanz@microsoft.com

Philippines

t: 1800 144 10158 (toll-free) or 001 800 6427 6738 (toll)

f: (65) 6324 6181

msscsea@microsoft.com

Singapore

t: 800 852 3543 (toll-free in Singapore only)

f: (65) 6324 6181

msscsea@microsoft.com

Taiwan

t: 0800 00 88 33, press 2, then press 7, then press 4

f: 0800-00-88-33, press 7

twwpo@microsoft.com

Thailand

t: 66 (2) 263 6888

f: (65) 6324 6181

msscsea@microsoft.com

Vanuatu

t: (61) (2) 9870 2200

msscanz@microsoft.com

Vietnam

t: 844 935 1053 (toll-free)

f: (65) 6324 6181

msscsea@microsoft.com

Europe/Middle East/Africa

Austria

t: 0800 281102

f: +49 5241 179 6077

msitacademy@msdirectservices.com

Belgium

t: 0800 79307

f: +49 5241 179 6077

msitacademy@msdirectservices.com

Denmark

t: 80883755

f: +49 5241 179 6077

msitacademy@msdirectservices.com

Finland

t: 0800 95139 or 0800 114926

f: +49 5241 179 6077

msitacademy@msdirectservices.com

France

t: 0800 906060

f: +49 5241 179 6077

msitacademy@msdirectservices.com

Germany

t: 0800 7563210

f: +49 5241 179 6077

msitacademy@msdirectservices.com

Ireland

t: 1800 554920

f: +49 5241 179 6077

msitacademy@msdirectservices.com

Israel

t: 180 9450464 or 180 9238101

f: +49 5241 179 6077

msitacademy@msdirectservices.com

Italy

t: 800 782669

f: +49 5241 179 6077

msitacademy@msdirectservices.com

Norway

t: 800 18071

f: +49 5241 179 6077

msitacademy@msdirectservices.com

Other locations in Europe, the Middle East, and Africa

t: +49 52411796057

f: +49 5241 179 6077

msitacademy@msdirectservices.com

Poland

t: 00800 4911551

f: +49 5241 179 6077

msitacademy@msdirectservices.com

Portugal

t: 8008 49062

f: +49 5241 179 6077

msitacademy@msdirectservices.com

Russia

t: 8 10 8002 1591049

f: +49 5241 179 6077

msitacademy@msdirectservices.com

South Africa

t: 0800 995641

f: +49 5241 179 6077

msitacademy@msdirectservices.com

Spain

t: 900 938301

f: +49 5241 179 6077

msitacademy@msdirectservices.com

Sweden

t: 020 796319 or 0200 214737

f: +49 5241 179 6077

msitacademy@msdirectservices.com

Switzerland (French)

t: 0800 835715

f: +49 5241 179 6077

msitacademy@msdirectservices.com

Switzerland (German)

t: 0800 835716

f: +49 5241 179 6077

msitacademy@msdirectservices.com

The Netherlands

t: 0800 0228091

f: +49 5241 179 6077

msitacademy@msdirectservices.com

United Kingdom

t: 0800 9170758 or 0800 0960137

f: +49 5241 179 6077

msitacademy@msdirectservices.com

India

Bangladesh

t: (91) 80 4010 3000

msscisc@microsoft.com

India

t: 1800 102 1100 (toll-free within India, Airtel line) 1800 111 100 (toll-free within India, MTNL/BSNL line)

msscisc@microsoft.com

Sri Lanka

t: (91) 80 4010 3000

msscisc@microsoft.com

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