Connecting leaders, staff, and citizens to do more
Microsoft collaboration and social solutions provide you with a single platform for networked governance, providing users a familiar user experience across all their devices—PC, phone, and browser. With robust security and privacy controls you can rest assured all data remains safe and private.
Grand Rapids uses CRM to Process Citizen Requests See How
Streamline case and task management
Assign work flows based on SLA’s and define organization-wide KPI’s that alert quick response and swarming teams via tools such as Yammer, email, and workflow notification.
British Government Council Improves Citizen Service via Simplifying Workflows and Microsoft solutions See How
Better engage with citizens
Leverage the value of social information with tools that help you track citizen sentiment to deliver more personalized services.
Microsoft Dynamics CRM Supports the Social Strategy of Tourism Ireland See How