Volume Licensing: Microsoft Dynamics AX 2012
Microsoft Dynamics AX 2012 is the complete ERP solution for enterprises that provides a purpose-built foundation across five industries, along with comprehensive, core ERP functionality for financial, human resources, and operations management. It empowers your people to anticipate and embrace change so that your business can thrive. All of this is packaged in a single global solution, giving you rapid time to value. The content on this website provides an overview of your key licensing options.
What's new in Microsoft Dynamics AX 2012
Microsoft is committed to continually delivering powerful, agile, easy-to-use solutions that add value across your organization, today and tomorrow. The release of Microsoft Dynamics AX 2012 is a delivery on this commitment. With more than 1,000 new features and enhancements across core enterprise resource planning (ERP) and industry capabilities, Microsoft Dynamics AX 2012 can help provide more business value faster, enable agility and insight in your organization, and help drive faster adoption, broader usage, and easier maintenance and upgrade through a continued emphasis on simplicity.
Couple this with a constant focus on pervasive interoperability—the natural interaction of ERP systems with Microsoft business productivity applications and IT infrastructure technology—and the release will help sharpen your competitive edge and empower your people to anticipate and embrace change.
For more information, please refer to the Dynamics AX Licensing brochure (PDF, 352 MB).
How to buy Microsoft Dynamics AX 2012
For qualifying customers, Microsoft Dynamics AX 2012 is available to license under the familiar Server/Client Access License (CAL) model through the Enterprise Agreement or Enrollment for Education Solutions volume licensing programs. Under this model, the server(s) running the solution require a Microsoft Dynamics AX 2012 Server license, and users or devices accessing the server(s) require a CAL.
Licensing a server to run the Microsoft Dynamics AX 2012 solution
Before you run any instance of the Microsoft Dynamics AX 2012 Server software under a Server license, you must assign that license to one of your servers. That server is the licensed server for that particular license. You may assign other Server licenses to the same server, but you may not assign the same license to more than one server. A hardware partition or blade is considered a separate server.
For each Microsoft Dynamics AX 2012 Server license that you assign, you may run, at any one time, one instance of the server software in one physical or virtual operating system environment (OSE) on the licensed server. The Server license includes one application object server. If you want additional application object servers or additional server instances, you may purchase additional Microsoft Dynamics AX 2012 Server licenses.
Licensing access to the Microsoft Dynamics AX 2012 solution
Access to the Microsoft Dynamics AX 2012 solution’s functionality is licensed through CALs. Any time a user directly or indirectly accesses the solution functionality, that user must be licensed by a User CAL (which licenses a specific user for access via multiple devices) or the device the user is using must be licensed by a Device CAL (which licenses access through the licensed device by any user).
There are four available CAL levels for Microsoft Dynamics AX 2012, each of which grants an increasingly wider spectrum of use rights, inclusive of the rights granted for any lower-level CAL. This gives customers the flexibility to license the solution based on how their users will use and derive value from the solution.
As you progress from the lowest level CAL (Self Serve) to the highest level (Enterprise), the user is licensed to use the solution in ways that will provide more value. Customers therefore have the flexibility to decide the level of investment to make based upon the functions that a certain group of users is performing on behalf of the organization.
Access by external users
External (third-party) users do not require licenses. Third-party users are users who are not either (i) your or your affiliates’ employees, or (ii) your or your affiliates’ contractors or agents. In this sense, the definition of third-party users does not extend to onsite contractors, vendors, and users performing business processes on your behalf.
Multiplexing is the use of hardware or software to reduce the number of devices or individuals that access or use the Microsoft Dynamics AX 2012 solution by pooling connections. Multiplexing does not reduce the number of licenses required to access the Microsoft Dynamics AX 2012 solution. Any user that accesses the Microsoft Dynamics AX 2012—whether directly or indirectly—must be properly licensed.
Note:Any user or device that accesses the server, files, or data or content provided by the server that is made available through an automated process requires a CAL.
Licensing additional software
Licenses for additional software that may be required for the solution, such as Windows Server, Microsoft SQL Server, and Microsoft SharePoint Server and their corresponding CALs, are not included with the Microsoft Dynamics AX 2012 licenses. They must be acquired separately in accordance with licensing models for those products. These licenses may be purchased through traditional volume licensing channels.
Refer to the Microsoft Dynamics AX 2012 R3 licensing guide (PDF, 2.33 MB) for details.
Frequently asked questions about Dynamics AX 2012 licensing
- How is Microsoft Dynamics AX 2012 licensed?
Microsoft Dynamics AX 2012 is licensed through the Server/CAL licensing model. The Microsoft Dynamics AX 2012 functionality is licensed with the Server license, while access to that functionality by users or devices is licensed through Client Access Licenses (CALs).
- How many Server licenses do I need?
You need one Server license for each instance of the server software that you run.
- Can I run multiple instances of the software under a single Server license?
No. For each license that you assign to a server, you may run one instance of the software in either the physical operating system environment (OSE) or a virtual OSE. If you want to run additional instances, you must acquire additional Server licenses.
- How are CALs licensed?
You can choose to license CALs on a per user or per device basis. With user CALs, an individual user is licensed to access Microsoft Dynamics AX 2012 from any number of devices. With device CALs, the licensed device can be used to access Microsoft Dynamics AX 2012 by any number of users.
- Can CALs be shared?
No. CALs are licensed on a named user basis or named device basis, meaning the CAL is assigned to a specific individual or device. Sharing CALs (also known as “concurrent use”) is not permitted.
- What CALs are available?
There are four available CAL levels for Microsoft Dynamics AX 2012, and eight CALs offered (also known as SKUs), because there are two CALs per CAL level (four per User and four per Device). Each grants an increasingly wider spectrum of use rights, inclusive of the rights granted for any lower-level CAL. This gives you the flexibility to license the solution based on how your users will use and derive value from the Microsoft Dynamics AX 2012 solution. The four CAL levels are:
Self Serve CAL
- How do the CAL levels differ?
The four CALs differ in the level of Microsoft Dynamics AX 2012 functionality to which the licensed user or device has access. For example, a user with an Enterprise CAL can access any Microsoft Dynamics AX 2012 functionality, while a user with a Task CAL can access only a subset of functionality. Higher level CALs encompass all of the rights of lower level CALs.
- Do external users require CALs?
No, external (third-party) users do not require CALs. Third-party users are users who are not either (i) the customer’s or the customer’s affiliates’ employees, or (ii) the customer’s or the customer’s affiliates’ contractors or agents.
- Are contractors and vendors considered external users?
It depends. On-site contractors, vendors, and users performing business processes on the customer’s behalf are considered internal users. Off-site vendors are considered external users when their time is shared among multiple customer organizations (for example, IT support service vendors serving multiple customer organizations) and they are not in an employee-like relationship.
- How do I know which CAL a user needs?
The required CAL depends on what Microsoft Dynamics AX 2012 functionality the user will access. Each CAL level provides a set of use rights that range from very limited (Self Serve) to unlimited/full (Enterprise). You can find the CAL levels use rights in the Product Terms.