Work more efficiently with a unified interface
The Attendant runs in a full screen window to provide a streamlined desktop experience. Conversation queues, contact lists, directory search, and click to call, transfer, and conference are all accessible without switching windows.
Prioritize calls effectively
Conversation alerts inform the attendant of repeat callers and calls on hold longer than a user defined threshold in order to enable decisions on which calls take priority.
One-click operation
Answer, transfer, and hold calls easily and instantly. Communicate with colleagues by clicking on their information—no need to copy or type in phone numbers or IM addresses.
Easily initiate conference calls
Save time with simple drag-and-drop conference setup and the ability to save multiple contacts into a conference template.
Find anyone in your company
Locate corporate colleagues and see their presence information at any time via the integrated directory search capability.
Keep accurate call records
History and notes are captured in the Conversations History folder in Microsoft Outlook.
Find people now
Rich presence information helps attendants make fast decisions about how to route calls.
