Mattress Firm revamps its legacy systems and improves customer service and business growth potential
Deploy: Consulting Services
Fast and effective deployment of your Microsoft technologies shortens the time it takes to see value from your investments; and when your people use those technologies to their fullest extent, they help grow their skills and your business. Microsoft Services consultants work with your organization to deploy and adopt Microsoft technologies efficiently and cost-effectively, and we can help you minimize risk in your most complex initiatives. Our expertise on the Microsoft platform and collaboration with our global network of partners and technical communities fuel our ability to help you consider just what else is possible through your innovation and Microsoft technologies and solutions.
Microsoft Services can help you gain:
Faster time to value
Less risk and more agility throughout implementation
Improved adoption—more use of your technology
Greater business impact from your investments in Microsoft technologies
Access to resources such as Microsoft subject matter experts, Microsoft Centers of Excellence, and our global partner network
We put the expertise we’ve gained—from guiding thousands of implementations around the world, in virtually every industry—to work for you. From our experience with early adopter customers to solution specialists in our Centers of Excellence around the globe, we’ve acquired a rich set of proven practices on which to draw. Our unique access to Microsoft product groups allows us to act as an advocate for your IT staff and transfer expertise on the latest Microsoft technologies. In collaboration with an expansive network of worldwide partners and our own global delivery resources, we have specialized capabilities and offshore resourcing available when needed.
Microsoft Services offers comprehensive consulting services, including the following solution areas:
- Business Analytics
Data provides enterprise businesses with the insight to analyze the past, optimize the present, and make strategic business decisions for the future. The key question is: In a world of big data and information on demand, how you’re your business accelerate time to insight and action? Microsoft Services can help by delivering powerful data solutions that make it easier and faster to gather and prepare data and get it to the people who need it.
- Business Productivity
How do your teams communicate, and what is it costing you? If your millennials rely on social and texting, your gen-Xers are e-mailing, and your baby boomers like face to face, how do you get them on the same proverbial page and keep your data secure and your costs down? Microsoft Services can help you evaluate your business and pick the right solutions that will reduce complexity and cost in how your people and your IT systems work. The time your people will save using Microsoft tools such as Yammer, Office 365, Lync, and SharePoint provides significant value to your business and is compounded by lower IT deployment and maintenance costs.
- Datacenter Services
Today's business runs on IT. Every department needs technology to stay productive to help your business compete. As mobility and data continue to expand, a new wave of demands for applications and resources presses on your hierarchical IT infrastructure.
As your data center is the hub for storage, networking capability, and the computing capacity necessary to run your business productively, you need a data center that is not limited by the restrictions of the past. You need the ability to take everything you know and own today and transform those resources into a data center that is capable of handling changing needs and unexpected opportunities.
- Dynamics AX
Delivering quality products or services to your customers and running an agile competitive business often comes down to how well your enterprise can plan resources and manage core business functions. Microsoft Dynamics business solution supports industry-specific and operational processes, along with comprehensive enterprise resource planning (ERP) functionality for financial and human resources management. These solutions work well with or just like—familiar Microsoft software, making it easy for enterprise businesses to streamline processes more quickly and easily, compounding the value they bring to your business.
- Dynamics CRM and CRM Online
To attract new customers for your business and retain the ones you have, your business needs ways to boost sales and customer satisfaction. Microsoft Services Dynamics Customer Relationship Management (CRM) and CRM Online solutions help automate the business processes that deliver world-class customer care experiences and improve your sales and marketing impact. Your business can build capabilities such as loyalty management, customer care, and social media integration through systems that are easy to use and provide business insights that can give your organization a competitive edge.
- Enterprise Grade Solutions
The world of work is changing, and your employees want flexibility in where and when they work and in what devices they use. But providing convenient and safe access to meaningful corporate information on personal or multiple devices requires new approaches in how you manage security and maintain consistency and compatibility across device platforms and line-of-business applications. Microsoft Services helps you use new technologies and innovations driven by IT trends such as the consumerization of IT (CoIT) and bring your own device (BYOD). Our solutions can help you envision the experience you want for your employees and customers and build the apps and deploy the infrastructure that will meet the needs of your business and offer the best possible return on investment.
- Modern Applications
Enterprise businesses have a tremendous opportunity to make information more easily accessible to customers, employees, or others you chose, along with the ability to provide that data on any device, at any time, through new and modern business applications connected to cloud services. Microsoft Services can help businesses develop modern applications and modernize legacy applications to capitalize on IT paradigms, including cloud, social, mobility, and big data.
- Security and Identity
Protecting business and IT assets is more critical than ever. Cloud computing, mobility, social networking, and growing volumes of information are driving constant change in the IT landscape and the way we all do business. Microsoft Services can help embrace these changes and protect businesses against increasingly sophisticated threats.