Dynamics AX

Dell implemented Microsoft Dynamics AX, saving around USD $50 million a year and reduced implementation time with every deployment

Dynamics AX

Delivering quality products or services to your customers and running an agile competitive business often comes down to how well you can plan your resources and manage your core business functions. Microsoft Dynamics AX is a business solution that supports industry-specific and operational processes, along with comprehensive enterprise resource planning (ERP) functionality for financial and human resources management. Because these solutions work with—or just like—familiar Microsoft software, your people can use these streamlined processes more quickly and easily, compounding the value they bring to your business.

Your value

Microsoft Dynamics AX is a powerful, agile, and simple solution that helps your business become more responsive and efficient through automation and process improvement. Because it is industry-specific, it focuses on what you need in order to compete in changing business environments. And, it adapts to your infrastructure:

  • If you have a central ERP system but are surrounded by third-party and in-house applications, Microsoft Dynamics AX helps you standardize on fewer systems

  • If disjointed, legacy ERP systems are holding you back, Microsoft Dynamics AX helps you centralize with a single ERP solution

Our approach

Microsoft Services Operations Solutions use an innovative approach of:

  • Implementing Microsoft Dynamics AX by business processes (workloads)

  • Limiting risk by integrating the solution into your IT infrastructure

  • Leveraging the Microsoft portfolio you already have in place

This approach, together with the expertise of our consultants across the world, allows us to help you drive a successful implementation. Whether you need to implement a new ERP solution, replace an existing one, or integrate specific business workloads into your legacy system, Microsoft Services has a deployment strategy that will meet your IT requirements and your business goals.

ERP solutions

Microsoft Services has worked extensively with large organizations in manufacturing, retail, services sector, and public sector to implement solutions specific to their key drivers and business needs.

Industry focus

Microsoft Services provides industry-specific solution offerings such as the following:

Helps retailers deliver the best customer shopping experience with an end-to-end multi-channel solution that streamlines retail operations from point of sales, online stores, marketplaces, and merchandizing to supply chain.

Delivers a global solution for discrete, process, or lean manufacturing operations that can work in a mixed mode, providing improved control over production processes and optimized use of resources.

Helps services firms streamline service delivery, improve professional productivity, and drive sustained profitability.

Helps government agencies to manage finances, procurement, human resources, citizen relationships, funds, projects and grants, budgetary control, and service delivery.

Solution offerings

Our solution approach can also help you with specific aspects of a Dynamics AX deployment from early assessment and planning to deployment and optimization. There are four Microsoft Dynamics AX offerings that provide a framework for successful AX implementations, based on your business needs.

Assess the fit, functionality, performance, scalability, and cost of deploying a solution that is aligned to business objectives and build a strategic business case for Microsoft Dynamics AX based on sound investment decisions.

Achieve a predictable, on-time, on-budget, and on-spec Microsoft Dynamics AX implementation that can provide a rapid return on investment, meet business requirements, and help meet future needs.

Benefit from an extra layer of due diligence and quality review for a Microsoft Dynamics AX solution deployment that is either customer-led or partner-led, help to optimize the solution across the implementation lifecycle through proactive architecture, design, customization, and performance reviews, as well as project governance oversight.

Achieve fast and effective upgrades of Microsoft Dynamics AX solutions through a set of consulting services and tools, which include an upgrade assessment and upgrade deployment solutions.

Sure Step Methodology

Sure Step is a standardized methodology from Microsoft that includes a collection of tools, templates, and best practices for use in all phases of a Microsoft Dynamics AX implementation. It provides a framework for envisioning your solution, as well as predictable, repeatable activities for consistent delivery success.


Manufacturer, Lifetime Products, partners with Microsoft Consulting Services for global ERP overhaul

Working with large retailers like Walmart and Costco demands lean, smart processes, especially in areas governed by Enterprise Resource Planning (ERP) systems, including global manufacturing, inventory management and shipping. As Lifetime Products’ twenty year-old ERP system was showing its limitations and reaching end-of-life, the company embarked on a five-year plan to replace its ERP platform and products with a more robust, flexible and efficient system.

Increased productivity and improved customer service

Mattress Firm was looking for a solution that could meet its existing business requirements but also make sure it was future-proofing itself against new technologies, new business processes, and even new business as the company continues to grow.