Microsoft Office 365 Support

Microsoft Office 365 Business Services

Microsoft Office 365 Business Services

If your enterprise is transitioning productivity applications and developing a strategy for moving workloads, infrastructure, and the development platform to the cloud, Microsoft office 365 business services can help to harness marketplace trends to create compelling experiences both inside and outside of your company walls.

Your value

Microsoft Services Office 365 Business Services can help your enterprise organization manage the intricacies of moving to the cloud using our effective and proven best practices to:

  • Lifecycle: Establish a clear path to transition your processes and infrastructure to the cloud

  • Deploy: Ready your users and IT organization, including help desk and training for administrators

  • Support: Reduce risk through design, escalation management, and proactive support

Our approach

Microsoft Services engages with enterprise customers around the world every day, and through those interactions, we’ve learned what is needed and established best practices to successfully move to the cloud.

Our full-lifecycle approach spans initial strategy, through readiness and implementation, to support. This approach allows our Premier Microsoft Office 365 support team to help ready an organization's IT team, processes, users, and infrastructure to operate in a cloud environment. This, in turn, helps your company gain the greatest possible business value from its Enterprise Office 365 investments. To achieve this, Microsoft Services provides:

Microsoft Services for Office 365 partners with organizations to determine the right level of engagement so your business can transition smoothly to the cloud. Once there, the Premier Microsoft Office 365 support team will help maintain expected user service levels, onboard additional services, and refine the cloud strategy as technologies and your business needs change. Microsoft Services experts can provide basic function and support services, and add enhanced services to help with activities such as user adoption, identity management, and revising help desk processes.

Microsoft Services for Office 365 offers your organization the convenience of an integrated and accountable team that delivers significant levels of lifecycle, deployment, and support management and works together, involving your team, the Microsoft Services team, and world-class product engineers to help make sure the business is productive and able to prevent and respond to challenges in the cloud.

Providing professional services such as strategy, deployment, and support for enterprises using Microsoft Office 365 our Microsoft Services team has an effective track record as a solution provider at global scale and with deep expertise and insights on the Microsoft technology stack. Whether as a business decision maker you need help answering questions about cloud strategy, the Microsoft technology roadmap, or how to train help desk personnel, Microsoft Services experts not only have the answers, but they will also help transfer that knowledge into action across your business.

Enterprise office 365 implementation assistance from Microsoft Services will meet the challenges and opportunities across whether you’re ready to implement a strategic transformational plan or activate a base solution that can be enhanced with additional productivity and support services.

Featured

Cloud technology powered mobility to drive collaboration and productivity

After working with Framtiden to get a strong understanding of their unique environment, Microsoft Services for Office 365 was able to tailor their offering to provide the right level of engagement and refine their cloud strategy as needs changed throughout the process. Microsoft Services guided the entire project, from upfront planning and design, development, remediation and deployment, to enhanced configuration, training, and employee adoption acceleration. These proactive support services helped mitigate risk throughout the entire lifecycle of the project.

Improved collaboration and raised the bar on patient care

Steward Health Care sought a technology partner to help not only modernize its IT systems, but move them to a more flexible and less support-intensive cloud-based option. Steward chose Microsoft Services for Office 365 for several reasons, including its unrivaled knowledge of Microsoft solutions, its expertise with collaborative solutions, and its experience with integrating Microsoft solutions with other disparate technologies.

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