Microsoft Windows Enterprise Services

Rooms To Go wanted to improve customer service on the showroom floor with Windows 8 tablets for its sales associates. Associates don’t have to leave the customer’s side to retrieve information from point-of-sales workstations at kiosks. More mobile and attentive service drives sales, improves productivity, and impresses customers.

Microsoft Windows Enterprise Services

Enterprise mobility is a growing trend in commerce, work functions, and business relationships. Increasingly mobile customers, employees and partners expect rich, consistent information and applications are readily available regardless of time of day, location, or device. IT groups are faced with challenging tradeoff decisions between efficient technology deployment, trustworthy and secure IT systems, data access, and modern applications to keep up with the needs of the business.

Your value

Microsoft Services can offer you these benefits:

  • Anywhere connectivity. More than 57 percent of full-time employees engage in some form of BYOD. Provide your people with secure access whenever they need it—from virtually anywhere. (Note: Mobile communication requires an Internet connection or cell phone service.)

  • Personalized experience. Today’s workers expect enterprise apps to provide the same personalized experience as consumer apps do. Use client technologies and services to deliver a personalized, adaptive experience to your users

  • Intelligent infrastructure. IDC reported an average three-year ROI of 309 percent for Windows Mobile deployments. Of the total cost savings, 20 percent came from IT operations. You can realize better security and streamlined management by planning and deploying an intelligent infrastructure

  • Compelling Windows 8.1 application experiences. Apps can make users more productive—when they’re implemented right. Unified management allows rich, role-specific solutions across multiple devices and locations, allowing users to focus on content and apps

Our approach

We start with your vision and have a Strategic Briefing discussion, where we see what’s desirable and possible. Then, we work with you to crystalize the business impact you want to drive and we estimate your potential ROI. Finally, we help you design your solution, lab test it, and manage a secure pilot. Our team focuses on creating a great experience for your employees and the end users of your applications, while leveraging your investments for the greatest ROI.

To help align changes to your IT environment with your business goals:

  • A Strategic Briefing for Flexible Workstyle, facilitated by architect-level experts, explores options for deploying Windows and Office, building rich UI and touch-enabled, mission-critical apps; transforming desktop architectures; and learning how System Center Configuration Manager can help accelerate Windows deployment.

  • A Business Value Workshop focuses exclusively on quantifying the business value of your organization’s critical IT imperatives. Each stage of the workshop is governed by the size and complexity of your organization and by the knowledge of the individual stakeholders involved in the data-gathering process.

Microsoft Services can guide your team through a design-led engagement to build a Windows 8.1 application that can re-imagine how your organization works. Incredible efficiencies can be gained when you take advantage of new device form factors and usability designs. A number of solution elements can help you build an amazing user experience, including:

  • An Application Development Proof-of-Concept Workshop that will help you understand business value and get immersed in Windows 8.1 application development through hands-on development of a rapid prototype for executive demonstration (with an optional one-day infrastructure overview). This includes Windows 8.1 application coding labs for select enterprise line-of-business scenarios.

  • An Application Development Pilot Workshop that helps you design and develop a Windows 8.1 solution for a specific business scenario. These services include architecture and user experience design, followed by development of a test-ready application.

These services help assess the benefits of your solution’s infrastructure elements and assist in deploying it successfully:

Featured

Mobile App Helps Customers Visualize Furniture in Home, Boosts Sales

To improve customer service Rooms To Go provided their showroom floor Sales Associates with Enterprise Windows 8 Tablets and a touch-enabled app. The added mobility enhances attentive service and increases productivity. Improvement has impressed customers and boosted revenue.

Wealth Advisors Use Mobile Platform to Help Customers Bank at the Speed of Life

BT Financial Group Australia, a division of Westpac Group, differentiated its financial planning services by providing its financial planners with tablets running Windows 8 Enterprise and a custom built touch-enabled app so they can meet more customers outside the branch office with the potential to increase sales. Using the tablet to facilitate engaging, productive consultations improves the sales process and helps differentiates Westpac from its competitors.