Premier Support for Partners

Premier Support for Partners

Stay ahead of the curve with flexible, managed support offerings for you and your customers that help you grow your business and develop a more productive relationship with Microsoft. Microsoft Premier Support for Partners delivers proactive support services for developing, deploying, and supporting Microsoft technology whether on-premises, hybrid, or in the cloud. As the only partner program with complete, end-to-end managed support across the full Microsoft platform, Premier Support for Partners also provides a powerful marketing tool to gain competitive advantage in the marketplace.

Your value

  • Grow your business by incorporating Premier Support into your offerings as a valuable resource and marketing tool
  • Enhance support for you and your customers with high-quality experiences across all support needs
  • Capitalize on the cloud’s potential for you and your customers by receiving and delivering end-to-end cloud support
  • Expand your knowledge of Microsoft technologies by attending workshops taught by Microsoft engineers with specialized expertise

Our approach

  • A designated Technical Account Manager, providing a connection into Microsoft with personalized service in the planning and handling of both proactive and resolution services
  • 24x7 prioritized, break-fix support from enterprise-trained engineers across all Microsoft technologies
  • Proactive support services including operations consulting, educational workshops, and assessments for you and your customers
  • Strategic planning services that align to your business goals, helping you to identify IT projects and optimizations across all Microsoft technologies

Featured

Microsoft Inspire

Connect with partners, Microsoft employees and industry experts at Microsoft Inspire. With past attendance exceeding 16,000 people from around the globe, Microsoft Inspire provides a week full of networking, learning and collaboration. Ready for Microsoft Inspire? Learn more here.