The competitive edge for you - and your customers
A customizable managed support offering, Microsoft Premier Support for Partners provides access to key information, guidance, and expert assistance to help you to meet your customers’ needs. Through close alignment with other Microsoft partner service offerings, you gain enhanced support benefits that extend across the full engagement lifecycle.
Exclusive access to the latest information and support resources
Hands-on collaboration, knowledge transfer, and customized training help you increase the knowledge of your IT staff.
Gain access to information previously only available to internal Microsoft product support experts.
Stay ahead of the curve with Microsoft Product Support Workshops. These partner-exclusive workshops prepare you to support customers as they deploy and use Microsoft’s latest technologies, provide valuable insights into the latest software closer to product launch, and include the most up-to-date information and resources offered at or near a product’s general availability date.
Guidance from a Technical Account Manager, who will proactively learn your business and capabilities, will help you plan for improved implementation and assist in managing priority escalations.
Once the solution is in production, Microsoft Premier Support professionals are available to quickly manage and escalate your or your customers’ technical issues.