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Bank delivers IT as a service using private cloud modelDenizBank virtualized its servers and then configured them as a private cloud environment. As a result, DenizBank has been able to save millions of dollars in server and data center expansion costs, reduce its data center staff, respond faster to business needs, and improve IT service availability and performance. ISV uses support services to speed development Guardean, an international provider of software products for customer risk and credit management, wanted to redesign one of its core products, known as DebiTEX, to address growing customer demand. Faster time-to-value with trusted advisorIT services firm Steria selected expertise from Microsoft Cloud Vantage Services for Microsoft Office 365, which helped them speed deployment, standardize business critical infrastructure, simplify IT management. Private cloud solution lowers costs and secures sensitive data Israel's Tax Authority launched a virtual environment with private cloud robust enough to handle month-end spikes in workloads, secure enough to centralize sensitive taxpayer data, and agile enough to reduce the time needed to create new development environments from three months to just a week. Time is money in auto financingVolkswagen Financial Services wanted to improve the performance and scalability of the web-based applications it delivers to its dealers around the world. Seton Hall University embraces Windows 8Read how Windows 8 devices and operating system helped Seton Hall University improve its network security, simplify IT management, and equip students with tools that work for them now and prepare them for the future. Mobile campusSeton Hall University students stay connected and on the go, and faculty communicate and collaborate using Windows 8 mobile devices. Education leader gains collaboration and efficiencies By implementing a new intranet based on Microsoft SharePoint Server, ESADE now enjoys improved collaboration and greater efficiency. Microsoft Services helped them minimize implementation risks and quickly resolve any issues that arose. Enhanced infrastructure, streamlined maintenance, and a more strategic ITTo better manage PCs in widely distributed locations, update their e-mail messaging environment, standardize a key business app, and increase knowledge within the IT team, Sberbank relied on Microsoft Services. They now enjoy reduced system downtime, lower risks with deployments, and faster recovery and maintenance. Windows 8 app winning on the trackToyota Racing Development teamed with Microsoft Services to evolve its racing software to run as a touch-enabled application on Windows 8. Drivers and crew chiefs can tap in racing and performance data on their Surface Pros, putting them far ahead of the competition. Telefónica del Perú reduces customer support call times by 50%To streamline it customer service, this telecommunications firm chose Microsoft Dynamics CRM. Microsoft Services provided planning, architecture, delivery, and support services, helping speed implementation of a solution that reduces customer support average call times by 50 percent. Full payback in Six MonthsAs part of its business transformation Dell implemented Microsoft Dynamics AX, saving around USD $50 million a year, standardizing their manufacturing, reducing downtime, and increasing business agility. Assessment starts energy firm on its path to reach business goals Devon Energy's goals were to increase total shareholder return and boost employee productivity. Based on recommendations from an assessment of its IT environment, Devon has identified areas for significant IT value gain and has deployed key technologies faster. Faster time-to-marketTelstra, a leading telecommunications company in Australia, wanted to create a new cloud-based offering for its customers. Mobile workers gain more freedomJapan Airlines took full advantage of the opportunity to use Microsoft Cloud Vantage Services to accelerate its move to Office 365. Utility trims operating costs with holistic supportMarafiq wanted to improve its process for network updates, implement a proactive approach to IT health, and streamline IT operations, including help desk efficiency. Microsoft Services helped assess critical business systems and integrate proven practices that have allowed them to reduce operating costs by about 25 percent, improve system reliability, and better align IT capabilities to business goals. Testing improves hospital critical-care appThrough its long-term relationship with Microsoft Services, Philips Healthcare validated its software at the Microsoft Testing Services and Labs, which helped the company enhance the software's performance, comply with regulatory standards, and win a multi-million dollar sale. Bank uses BI to improve operations and customer serviceUnion Bank of Israel needed to improve efficiency and data insight, so it implemented a business intelligence solution based on the Microsoft platform. As a result, the bank has transformed its culture, streamlined reporting, simplified decision making, facilitated innovation, and improved efficiency, customer service, and agility. Travel app keeps London movingTransport for London made real-time travel information available to commuters online and through their mobile devices. Microsoft Services helped develop a scalable, cloud-based platform that simplified application development and amplified the volume and availability of information. Controlling security and access to dataAir Products engaged Microsoft Services to help it create a more flexible way to manage access to information based on specific employee attributes rather than security groups. Seton Hall University becomes a mobile campusSee how Windows 8 devices and operating system helped Seton Hall University improve its network security, simplify IT management, and equip students with tools that work for them now and prepare them for the future. Microsoft partner boosts revenue by $180K per customerBy joining the Microsoft Services Premier Support for Partners program, Wortell can extend support, assess implementations, and get advanced training, which helps it to enhance productivity, ensure customer confidence, and grow revenues. City Deploys Big Data BI Solution to Improve LivesBarcelona, Spain, wanted better insight into government effectiveness. To achieve this, the city built a hybrid cloud to store and analyze big data using business intelligence (BI) and data services based on Windows Azure, Windows Azure HDInsight Service, Microsoft SQL Server 2012, and Microsoft Excel 2010.
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Manufacturing Operations SolutionsMake your manufacturing operations powerful and agile using Dynamics AX as the foundation while leveraging complementary Microsoft technologies. Microsoft Premier Support for PartnersDesigned with a broad range of business models in mind, Microsoft Premier Support for Partners (PSfP) gives you the power to choose the precise support options you need. Microsoft Services Premier Lync SupportLync Server 2010 Deployment Supportability Assessment is a proactive service from Microsoft that helps ensure Lync deployments are supportable, and helps reduce risk and support costs by uncovering issues early on. Strategic Briefing for Flexible WorkstyleThe world of work is changing and users want more freedom to work wherever, whenever, and with the devices they choose. You need new strategies to meet their—and your—needs. Windows 8.1 Business Value WorkshopMicrosoft Services Business Value Workshop help CIO's and IT executives assess and realize the full potential of Client End User transformation for business transformation. Cloud Vantage ServicesFor organizations like yours who are evaluating productivity workloads in the cloud, Cloud Vantage Services brings you the confidence and deep expertise for a well-managed transition and ongoing operations on Microsoft technology. Microsoft Windows Accelerate Jumpstart VDI Proof-of-ConceptThe Microsoft Windows Accelerate Jumpstart VDI Proof of Concept (PoC) Jumpstart will demonstrate how the agility of your organization can be improved by enabling users to be productive regardless of where they are or what device they use. Windows Internet Explorer MigrationThe Microsoft Services Windows Internet Explorer Migration Workshop helps customers understand the migration process from Internet Explorer 6 to the latest version, using a structured workshop targeted towards IT professionals and developers. Windows XP Migration Jumpstart DeploymentThe Windows XP Migration Jumpstart offering proposes a rapid deployment design and implementation that transitions from your current Windows XP environment into a fully integrated Windows 7 or Windows 8 based environment. System Center Configuration Management DeploymentConsumerization is a growing challenge for IT organizations. The boundaries between work and life have blurred, and people expect consistent access to corporate services from wherever they are, on any device they're using—desktops, laptops, smart phones and slates. Microsoft IT InstituteThe Microsoft IT Institute is a CIO sponsored program with a goal of sharing best practices, strategies and innovations, and enhancing employee growth via these connections. Windows 8.1 Proof of Concept JumpstartThe Microsoft Services Windows 8 Proof of Concept (PoC) Jumpstart will demonstrate how the business agility of your organization can be improved by enabling users to be productive regardless of where they are or what device they use. Lync—Enterprise Voice SolutionEnable your mobile workforce and reduce costs by taking advantage of Architecture and Design for Microsoft Lync: Enterprise Voice. Dynamic Identity Framework AssessmentMicrosoft Services offers the Dynamic Identity Framework to help you formulate an overall identity strategy and develop the right Identity platform. Datacenter Optimization WorkshopOptimization and modernization of data centers to help customers reduce costs, improve service levels, and drive business agility. Social Strategy WorkshopMicrosoft Services helps organizations work through the creation of a strategy for social collaboration and communication that aligns with the business scenarios that can provide the greatest value. Cloud Service ProviderCloud services providers are faced with a wide range of challenges as they continue to grow their business and expand their cloud service offerings. Datacenter Consolidation and MigrationAdvancements in technology and cloud computing paradigms have provided a new way for IT organizations to promote the efficiency and effectiveness of data center resources while reducing operational costs. Datacenter AutomationIT decision makers are constantly looking to streamline IT operations and processes, reduce the burden on IT resources, and improve their ability to meet the complex needs of the businesses that they support. Retail Operations SolutionRetail helps retailers deliver the best customer shopping experience with an end-to-end multi-channel Solution that streamlines retail operations from point of sales, online stores, marketplaces, and merchandizing to supply chain. Decision Accelerator OfferingAssess the fit, functionality, performance, scalability, and cost, of deploying a solution that is aligned to business objectives and build a strategic business case for Microsoft Dynamics AX based on sound investment decisions. Operations SolutionsMicrosoft Services has worked extensively with large organizations in manufacturing, retail, services sector, and public sector to implement Solutions specific to their key drivers and business needs. Implementation OfferingAchieve a predictable, on-time, on-budget, and on-spec Microsoft Dynamics AX implementation that can provide a rapid return on investment, meet business requirements, and help meet future needs.
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Microsoft Services DynamicsThis brochure explains the benefits of having Microsoft Services help you envision, implement, and support your Microsoft Dynamics business solutions. Data dilemma - data revolution Increasingly powerful computing technologies can now take massive amounts of data, commingle them, and use advanced machine-learning and analytics to gain new insights and knowledge. Riding the wave of the consumerization of IT As mobile computing devices have evolved from laptops to smartphones to tablets that can go anywhere, IT departments are facing a wave of personal devices with which employees want to access and interact with corporate data. Migration to the cloud made safe and secure In the last few years, cloud computing has evolved from a buzzword to a critical infrastructure component of many enterprise and consumer services. The cloud provides virtually limitless compute, storage, and network resources at low cost, allowing services to scale on demand. Putting social to work Social has clearly rewired the way we communicate in our personal lives, and there are folks out there claiming that it will do the same for business. Making sense of big dataThis article summarizes how enterprises like yours can generate, capture, and buy large amounts of information from multiple sources and use it to gain business insight, support business processes, and generate profit. This new capability, commonly referred to as big data, can help with tactical and strategic business issues. Premier Mission Critical SupportWith Premier Mission Critical Support, you receive the highest level of service and support Microsoft can offer to help drive higher performance and uptime of your critical solutions built on Microsoft technologies. Premier Support for DevelopersWith the help of Microsoft Services Premier Support for Developers, you can accelerate and streamline your software development cycle. By working side by side with experts from Microsoft and engaging in training programs, workshops, and labs, we will help your people enhance their skills, develop with Microsoft standards and recommended practices in mind, and create more successful and effective applications. Premier Support for PartnersThrough Microsoft Services Premier Support for Partners, you can deliver support for Microsoft products and services directly to your end customers. This customizable managed support offering makes Microsoft an extension of your organization, giving you access to the latest information, guidance, and expert assistance you need to meet your customers' needs. Premier Support Proactive ServicesMicrosoft Premier Support Proactive Services help you identify and address potential issues and risks up-front to make sure that your IT systems are healthy and stay that way. Through a range of professional services, including assessments, planning, training, and process improvement, we work with you to optimize your IT environment, develop your people, and increase productivity. Journey to the cloud presentationWhether you are exploring the value of online solutions or have already made the decision to move to the cloud, this presentation explains how Microsoft Services can help you be strategic in your transition. Design-led business transformation We have always identified with the way "outsiders" and maverick designers thought about the world around them and the inhabitants within it Flexible Workstyles and Enterprise IT white paperMore enterprise organizations every day face the question of how to deal with the large and growing presence of consumer devices users bring to work. Microsoft believes organizations should embrace the trend and provides products and technologies to help support today's modern workstyles. Microsoft Lync is an enterprise-ready UC platformUsed by more than 90 percent of Fortune Global 100 companies, Lync connects people everywhere on Windows 8 and other devices, making their everyday work experiences as seamless and productive as possible. Human-centered system architecturesRecent technological advances in location sensing, storage, mobile computing power, network connectivity, and cloud computing infrastructures enable new user experiences that impact traditional views of computer systems design. Predictable ways to the cloudExamine the methods, models, and tools that the enterprise architect should use for effective cloud strategy and planning. O'Reilly Media interview with Dave CampbellListen to Microsoft Technical Fellow, Dave Campbell share his thoughts about today's technology infrastructure, managing the recent influx of data, and the tools and systems needed. Journey to the cloud videoExplore the potential of cloud computing starting with cloud concepts and terminology. Gain a better understanding of how Microsoft Services can help you implement the right cloud solution for your business, and learn about the benefits of using the Windows Azure platform to build secure applications. Microsoft Partner NetworkLearn more about the benefits of the Premier Support for Partners program through the MPN Community. Microsoft RAP as a ServiceRAP as a Service is a new delivery experience to enable you to assess your IT environment at your convenience. Next Generation IT TalentRamesh Nagarajan, CIO for Global IT Services Business at Wipro, and Guru Bharadwaj, a distinguished strategy advisor at Microsoft, cover the trends in next generation IT talent. Enterprise Social Collaboration Progression ModelMicrosoft and the Eller MBA program at the University of Arizona jointly developed the Social Collaboration Progression Model that outlines six stages of social collaboration and their triggers, obstacles, and impacts. Azure Dashboard ServiceThe Windows Azure Service Health Dashboard displays the current overall health of the Windows Azure Service
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