Operations assessments to help streamline processes, including security measures and resource allocation
Hands-on training and knowledge transfer to help increase IT staff expertise and improve alignment.
Accelerated response times—you speak to the correct subject matter experts right when you need them.
Access to a global network of experts with unmatched knowledge of Microsoft products
- Enterprise Customer SupportAs a global enterprise ourselves, we understand the need for comprehensive solutions that provide expert resources and support for multiple regions, services that drive global IT efficiencies, and knowledge and resource sharing across locations. Microsoft Services serves 75 percent of global Fortune 1000 companies across multiple industries.
- Support for DevelopersMicrosoft Premier Support for Developers provides an end-to-end managed support across the full Microsoft developer platform: on-premises, hybrid, or in the cloud—helping your company throughout the development lifecycle. Create high performing and secure application while enhancing your organization's skills by working side by side with experts from Microsoft and engaging in training programs, workshops, labs and best practices.
- Support for PartnersStay ahead of the curve with flexible, managed IT support solutions for you and your customers that will also help to grow your business and develop a more productive relationship with Microsoft. Microsoft Premier Support for Partners delivers proactive support services for developing, deploying, and supporting Microsoft technology whether on-premises, hybrid, or in the cloud. As the only partner program with complete, end-to-end managed support across the full Microsoft platform, Premier Support for Partners also provides a powerful marketing tool to gain competitive advantage in the marketplace.
- Premier Mission CriticalPMC is a holistic, in-depth solution, covering the interdependencies and interactivities among Microsoft server products across your mission critical environment. PMC emphasizes a proactive approach that helps maximize uptime, optimize performance and lower the total cost of ownership for your mission critical solution.
- Support in the Cloud and on PremiseYou can work in new, more productive ways with the cloud. However, as your business evolves to utilize the power of the cloud, so must your systems, your processes, and the skills of your people. Challenges in adjusting can keep you from operating and realizing the value of IT investments successfully.
- Proactive ServicesWe help you through optimizing and developing scale within your organization. We can also provide you with support in running and onboarding Microsoft Solutions.
- Support for Microsoft AzureTechnology trends indicate a steady transition of IT services to the Cloud. Premier Support for Microsoft Azure helps customers accelerate their Cloud implementation, reduce cost, and maximize uptime. Customers receive specialized IT support services for Cloud applications and infrastructure, a designated Cloud support delivery manager, priority incident handling, and proactive services to maximum uptime.