Review and ratings for the Nokia Lumia 1020

Nokia Lumia 1020
★★★★★ ★★★★★
Average user rating 4.3/5 out of 316 reviews
84.49% of users recommend this product
  • This phone is really cool

    Overall Rating
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    This is my first smartphone, but I have to say it's a pretty awesome phone. The camera takes very bright, crisp photos, and it has great battery. I also love how customizable it is.

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  • The best smartphone

    Overall Rating
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    I bought it 2 years ago and it works as new. The battery could be better but it works fine, specially with the external extra battery. The best camera in the market. I love it and I am waiting a new model with improvements. My version has 64GB of memory.

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  • This is the best phone ever!

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    I've used this cell phone the longest of any cell phone I've ever had. I still love it! With the denim upgrade it just keeps getting better... :)

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  • Ok but not great

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    I dont find that picture quality is any better than other types of phone cameras. Photo apps are too complicated to use and opening the camera takes a long time to load. Auto focus is not very good at all. If I'm taking a snap of anything that has text, the image is ALWAYS blurred no matter how many times I make adjustments to focus.

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  • Love my Nokia Lumia 1020!

    Overall Rating
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    I never thought I'd love a phone as much as I love my Nokia Lumia 1020, absolutely the best camera on a phone!, really the best!!!!!!

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  • Poor design, planned obsolescence

    Overall Rating
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    Purchased this product and immediately experienced headphone jack problems. The device will only play through one speaker, no matter what cords or sound system it is hooked up to. Battery life quickly becomes a problem-- it barely holds a charge for a whole day, after only owning it for a year. Planned obsolescence is obviously incorporated into the design. I recently submitted to the updates, and they have been *very* poorly incorporated into the product. The "up"date has made it much more difficult to 1. Edit your texts (you can't see where the cursor is placed), 2. You can't click on links from your facebook page without opening a new tab 3. The main GPS application has been modified so that you can't view route descriptions and a map simultaneously, and the directions provided do not take you the fastest route. Overall, I was fairly satisfied with this product from the start, despite the headphone jack problems and the poor battery life. However, the programming updates have made this device beyond annoying.

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  • Worst phone I've had in a long time..

    Overall Rating
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    As a previous advocate to all windows products, it's hard to imagine that I'm about to write such a harsh review.. but this phone has far too many problems for me to ignore. Diving right in with the most annoying and unacceptable issue, my focus light. It hasn't shut off for over six months. Even after my phone is dead (which happens frequently since this light never shuts off). It flickers from time to time, varies in intensity but NEVER shuts off. This among countless crashes and fits of a grey static screen that renders my phone completely useless ruins the plus sides to the phone entirely (which is basically just the camera). Not worth your time by any means.

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  • pushed away

    Overall Rating
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    I have had to replace my phone 2 times and still need to replace it again but tired of replacing it and getting a worse one each time! I have had one the phone froze and shut off by itself and then I had one that the battery died within an hour or two after I took it off the charger! I love a lot of the things about it but can not keep having to get a change to a worse phone all the time! I love the camera (front and back) they both do a awesome job and not as many apps but still a good variety! I was told the phone was awesome and I took a chance with it and was proved wrong!

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  • Fantastic Phone

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    I got my 1020 in July of 2014. It has more than met my expectations. As far as apps go, how many are needed? I have 140 apps downloaded and I use around 10 of them regularly. I wouldn't trade my 1020 for any other phone unless an upgraded version comes out. I hope Microsoft has plans to come out with a higher end Lumia in the future as Nokia really made huge strides with there higher end devices. It would be a shame if this wasn't continued and yes I'm mentioning the camera also here. Keep the innovation going Microsoft.

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  • have replaced it 3 times.

    Overall Rating
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    I've had the phone replaced three times in a year. My screen freezes and never recovers. The sad part is i love everything about my phone. Everything!! Cortana is the best! The camera and camera apps are top notch. But eventually I'm going to run out of factory warranty. Then what?? I know other people with the 1020 and they do not have any issues. I can't be the only one.

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  • awesome!

    Overall Rating
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    has great features, yes it has a killer camera but if you know to use it correctly it saves you alot a battery as well will totally recommend it

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  • Great Camera but Poor apps

    Overall Rating
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    I have had this phone for 5 months and I regret getting it. Even after I was warned my decision was based on the rear camera. The camera is beyond awesome but the front facing camera takes poor quality photos. There are very limited apps in the windows store and the apps that you are able to download are of poor quality. I was using snap chat through a third party app but was booted off because of it and the windows phone does not have the original app. I find this to be the case on a bunch of apps. I am very disappointed in this phone. I now have to wait 16 months before I am able to upgrade and I definitely will be going back to my android smart phones.

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  • Camera only reason to purchase.

    Overall Rating
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    I have owned this device for four months now. I bought it for my birthday. And even before that I noticed that Nokia Lumia is a "No No" for almost everybody in America. Despite the warning signs I went ahead to buy the phone. Four months into using the device I realized that I made a wrong choice. Don't get me wrong, the rear camera is superb. The design is magnificent. But that is all to it. You have average battery life, slow internet navigation. The phone runs on 1.5Ghz. And the front camera sucks. No expandable memory card slot, limited amount of apps in the store and poor available apps. You can't even edit a dialed number before calling. In summary this phone is not worth the headache it's performance is going to cause you, unless you can take heart from the good quality of its pictures only. Microsoft impaired the quality of Nokia phones.

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  • Nothing Compares

    Overall Rating
    ★★★★★ ★★★★★

    Easy to use. Love the pictures that I can take with my 41 megapixel camera. ALL my friends are surprised with the quality of pictures I am able to capture during anytime of the day. I travel outside the country and this phone camera takes better pictures than my regular camera. I have come to rely solely on this phone camera. LOVE my phone and phone camera.

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  • Microsoft not innovative when it comes to smartphones

    Overall Rating
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    Your computer software is top notch, but you are selling smartphones which I paid full price for. I am sorry to say the applications are below par and only Microsoft is willing to be on board.

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  • Lumia 1020 is great phone I ever have

    Overall Rating
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    This phone is great in Nokia Lumia that I had use. It smooth and fast. The camera is the best in smartphone.

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  • I use this for my business especially the camera

    Overall Rating
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    I use this for my business especially the camera, I take photos of products I represent and upload to OneDrive and forward to my vendors

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  • Solid phone, incredible camera!

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    I have had this phone since the first week it was available from AT&T and it has worked flawlessly since then. The camera is just amazing. It's aging and I have been due for an upgrade for 5 months now but until there is a Lumia 1030 (or whatever it will be called) there is nothing for me to upgrade TO! Once you've gotten used to the 41 megapixel camera there's no way to downgrade to one with fewer than that. We're ready for the 1030, Microsoft!!

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  • excellent device

    Overall Rating
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    The 1020 is a phenom. The camera is superior to any other and the Nokia Camera app runs flawlessly with it. Run WP8.1 smooth and efficiently. This device handles everything I throw at it. Only wish the memory was expandable.

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  • BLUE SCREEN OF DEATH

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    The phone was awesome at first. A month ago I did an update, then it started freezing up occasionally. It died yesterday and went straight to the blue screen of death when I turned it back on. Of course it was 4 months outside of warranty so I have paid over $500 for a paper weight. Very Unsatisfied!

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The availability of particular products, services and features may vary by region. Please check with your local Microsoft dealer for further details. The specifications are subject to change without notice.