Review and ratings for the Nokia Lumia 1020

Nokia Lumia 1020
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Average user rating 4.3/5 out of 308 reviews
85.39% of users recommend this product
  • Fantastic Phone

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    I got my 1020 in July of 2014. It has more than met my expectations. As far as apps go, how many are needed? I have 140 apps downloaded and I use around 10 of them regularly. I wouldn't trade my 1020 for any other phone unless an upgraded version comes out. I hope Microsoft has plans to come out with a higher end Lumia in the future as Nokia really made huge strides with there higher end devices. It would be a shame if this wasn't continued and yes I'm mentioning the camera also here. Keep the innovation going Microsoft.

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  • have replaced it 3 times.

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    I've had the phone replaced three times in a year. My screen freezes and never recovers. The sad part is i love everything about my phone. Everything!! Cortana is the best! The camera and camera apps are top notch. But eventually I'm going to run out of factory warranty. Then what?? I know other people with the 1020 and they do not have any issues. I can't be the only one.

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  • awesome!

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    has great features, yes it has a killer camera but if you know to use it correctly it saves you alot a battery as well will totally recommend it

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  • Great Camera but Poor apps

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    I have had this phone for 5 months and I regret getting it. Even after I was warned my decision was based on the rear camera. The camera is beyond awesome but the front facing camera takes poor quality photos. There are very limited apps in the windows store and the apps that you are able to download are of poor quality. I was using snap chat through a third party app but was booted off because of it and the windows phone does not have the original app. I find this to be the case on a bunch of apps. I am very disappointed in this phone. I now have to wait 16 months before I am able to upgrade and I definitely will be going back to my android smart phones.

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  • Camera only reason to purchase.

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    I have owned this device for four months now. I bought it for my birthday. And even before that I noticed that Nokia Lumia is a "No No" for almost everybody in America. Despite the warning signs I went ahead to buy the phone. Four months into using the device I realized that I made a wrong choice. Don't get me wrong, the rear camera is superb. The design is magnificent. But that is all to it. You have average battery life, slow internet navigation. The phone runs on 1.5Ghz. And the front camera sucks. No expandable memory card slot, limited amount of apps in the store and poor available apps. You can't even edit a dialed number before calling. In summary this phone is not worth the headache it's performance is going to cause you, unless you can take heart from the good quality of its pictures only. Microsoft impaired the quality of Nokia phones.

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  • Nothing Compares

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    Easy to use. Love the pictures that I can take with my 41 megapixel camera. ALL my friends are surprised with the quality of pictures I am able to capture during anytime of the day. I travel outside the country and this phone camera takes better pictures than my regular camera. I have come to rely solely on this phone camera. LOVE my phone and phone camera.

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  • Microsoft not innovative when it comes to smartphones

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    Your computer software is top notch, but you are selling smartphones which I paid full price for. I am sorry to say the applications are below par and only Microsoft is willing to be on board.

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  • Lumia 1020 is great phone I ever have

    Overall Rating
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    This phone is great in Nokia Lumia that I had use. It smooth and fast. The camera is the best in smartphone.

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  • I use this for my business especially the camera

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    I use this for my business especially the camera, I take photos of products I represent and upload to OneDrive and forward to my vendors

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  • Solid phone, incredible camera!

    Overall Rating
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    I have had this phone since the first week it was available from AT&T and it has worked flawlessly since then. The camera is just amazing. It's aging and I have been due for an upgrade for 5 months now but until there is a Lumia 1030 (or whatever it will be called) there is nothing for me to upgrade TO! Once you've gotten used to the 41 megapixel camera there's no way to downgrade to one with fewer than that. We're ready for the 1030, Microsoft!!

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  • excellent device

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    The 1020 is a phenom. The camera is superior to any other and the Nokia Camera app runs flawlessly with it. Run WP8.1 smooth and efficiently. This device handles everything I throw at it. Only wish the memory was expandable.

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  • BLUE SCREEN OF DEATH

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    The phone was awesome at first. A month ago I did an update, then it started freezing up occasionally. It died yesterday and went straight to the blue screen of death when I turned it back on. Of course it was 4 months outside of warranty so I have paid over $500 for a paper weight. Very Unsatisfied!

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  • has a great camera

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    I had an iPhone for the last 6 years and I wanted something different. I wanted a windows phone to made the ease of office products to transfer, which it did. I was warned that it didn't have many apps available, I didn't think this would be much of an issue since I use it mostly for work. I can't believe how few apps it has and is removing. For example bank of America and chase in a few months will not have the app any longer and there I no app for Nest or Lyve or Dropcam, essential products for the house. This really frustrates me.

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  • I love it, waiting for the upgrade

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    I love the quality pictures/videos, it has a great camera, lots of storage (32g). Durable

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  • Great phone not great screens

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    This phone is packed with great features the camera is outstanding. The only complaint I have is the screen I have never broken a screen and been carring a phone since 1991 (mobile brick) I have had this phone for about 8 Months and broken the screen twice even though I had a cover on it. Ordered an Outerbox last night hope to keep this phone for a while. Waiting for Windows 10.

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  • Great camera...

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    Nice phone, great camera...that's about all I can say. With the amount of apps being removed from an already short selection your choices are slim to none. So, what are you left with? A nice phone and a great camera.

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  • A WONDEFUL PHONE WITH ITS POTENTIALITIES CUT FOM ITS CREATOR

    Overall Rating
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    A WONDERFUL PHONE LIKE THAT WITHOUT A MICROSD SLOT IS A SHAME AND IT CAN'T BE TAKEN UNDER ANY CONSIDERATION. I'VE NEVER BOUGHT IT JUST FOR THIS REASON. I BADLY NEED AN EXTRA MICRO SD SLOT!!! I'M WAITING FOR THE NEXT MODEL HOPING IT WILL HAVE A MICRO SD SLOT ON BOARD AND A MORE ADVANCED CAMERA ON IT. 4K + SUPER SLOW MOTION AT LEAST AT 120-240FPS @ 1080P

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  • This is a great phone!

    Overall Rating
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    To begin with, it is a strong phone that has managed to survive my clumsiness. It also has a great feel with the matte and I love the style of the sharp cornered edges as it is very different. The stand-by clock is great and always impresses people. The pictures and screen quality is beautiful. I also love the connection of Onedrive with my surface for writing and college. The battery life has held up after the year I have had it while other phones, *cough cough* iphone, has fell down. Ultimately I have owned every phone and every os out there and I have never been so happy with a phone after a year. I can never get bored with its customization of tiles and colors. Great phone, great quality, no regrets. Can't wait to get my Nokia Lumia 1520. :)

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  • just love it

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    Use for work and cyncronize from car to office. Exelent.

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  • The best camera with the best OS in the market today.

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    What sets this phone apart from the others is of course, the camera. A lot is said about what a phone camera should be, but Nokia took it beyond that and gave us a camera that has so much power and potential that it becomes the only device you'd possibly need to create stunning images. Form factor, OS, connectivity and ease of use are all there. It turns heads, in a good way. In a world where iPhone is king and Android is prince, not a lot of people can make out just what it is when you pull out a 1020 out of your pocket. When asked, I always begin by telling them "it's an amazing camera, with a wonderful phone attached to it. It always hits them by surprise when I start showing them what the camera can do. This is mostly because no other phone maker out there has dedicated themselves to creating a device that is camera-centric from the very beginning. As a whole, the 1020 offers a great interface and a complex one for when you are ready to get there. Nothing feels forced, ever. It offers easy access to all your media and it gives you all the apps you need to share your pictures. If you're in the market for a device that gives you a top-of-the-line camera with an intuitive OS that works for you, then the Lumia 1020 is the phone for you.

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The availability of particular products, services and features may vary by region. Please check with your local Microsoft dealer for further details. The specifications are subject to change without notice.