Review and ratings for the Nokia Lumia 928

Nokia Lumia 928
★★★★★ ★★★★★
Average user rating 4.1/5 out of 195 reviews
80% of users recommend this product
  • Utterly and completely fantastic

    Overall Rating
    ★★★★★ ★★★★★

    It's amazing to me that Nokia is struggling for market share when they put out products like these. Build quality like a Rolex... feels, looks and sounds great. Makes any A**le product look like overpriced trash.

    • Battery Life
      ★★★★★ ★★★★★
    • Ease of Use
      ★★★★★ ★★★★★
    • Features
      ★★★★★ ★★★★★
  • Great Phone For Business

    Overall Rating
    ★★★★★ ★★★★★

    The reason I tried the Nokia 928 after Android and IPhone is to have the seamless integration of Microsoft Exchange Server. Sure, there are lots of apps for the other phones, but no one app "Gets it right". The reason that I don't have 5 stars is that my phone occasionally reboots and my Verizon "Visual Voice mail" has glitches that they can't seem to resolve. I think it is a bad SIM, which I will get them to swap with the Nokia Icon.

    • Battery Life
      ★★★★★ ★★★★★
    • Ease of Use
      ★★★★★ ★★★★★
    • Features
      ★★★★★ ★★★★★
  • Best phone I have ever owned

    Overall Rating
    ★★★★★ ★★★★★

    This phone is the only phone that I have actually kept over my two year contract and not had to replace it once. It has a great camera. It is very durable. I have only had it in a rubber case with a screen protector on it and it is still like new after two years of hard use. There is a lot more storage space on it than most phones I felt like. The battery life is great I keep mine on batter save mode 24/7 though but that is mainly because I do not like receiving notifications from my email or Facebook all the time. I rather just check that when I have the time to. The only downfall to the phone it is a Windows product so there apps are limited. They used to have some knock off types of some popular apps for like snap chat but no longer provide them. Hopefully they will soon because I plan on sticking with the windows brand for a very long time.

    • Battery Life
      ★★★★★ ★★★★★
    • Ease of Use
      ★★★★★ ★★★★★
    • Features
      ★★★★★ ★★★★★
  • Good at first, went downhill fast.

    Overall Rating
    ★★★★★ ★★★★★

    I've had this phone for a little over a year, and I was very happy with it at first. The camera is fantastic. But a couple months ago it stopped holding a charge, dying quickly and dying at at least 5% if not occasionally dying at 10 or 13%. And as I'm typing this, my screen has gone completely black and unresponsive and none of the tips I've read online is fixing it. I would only get this phone if you can afford to replace it probably once a year.

    • Battery Life
      ★★★★★ ★★★★★
    • Ease of Use
      ★★★★★ ★★★★★
    • Features
      ★★★★★ ★★★★★
  • Audio problems

    Overall Rating
    ★★★★★ ★★★★★

    I've had the phone for six months. It has been great -- until all of a sudden I'm having severe audio problems when on a phone call. The other party drops in and out. Every other word is lost. It has nothing to do with the cellular signal (Verizon). Can't determine what is the problem. Sometimes it works fine. It is not the person I'm calling or the location. Other end can hear me. Happens with case on and case off. It doesn't happen with streaming music or stored audio. Just on voice calls. A mystery.

    • Battery Life
      ★★★★★ ★★★★★
    • Ease of Use
      ★★★★★ ★★★★★
    • Features
      ★★★★★ ★★★★★
  • Worst Phone I have ever own!

    Overall Rating
    ★★★★★ ★★★★★

    I have had the phone for 18 months now ..... problems started after about 6 months. I could not end a call. The call screen could not be recalled to end a call. The problem continued until the Windows 8.1 updated. Suddenly not more end call problems .... but started having problems with the battery. After charging the phone continued to indicate it was charging. Then suddenly nothing. After removing it from the charger the phone failed to turn on. Never again! I am 6 months short of being able to update my phone with Verizon ..... so bought a new LG phone.

    • Battery Life
      ★★★★★ ★★★★★
    • Ease of Use
      ★★★★★ ★★★★★
    • Features
      ★★★★★ ★★★★★
  • it great

    Overall Rating
    ★★★★★ ★★★★★

    its very easy to use and very slim for going in your back pocket

    • Battery Life
      ★★★★★ ★★★★★
    • Ease of Use
      ★★★★★ ★★★★★
    • Features
      ★★★★★ ★★★★★
  • I REALLY LOVE THE PHONE

    Overall Rating
    ★★★★★ ★★★★★

    New to windows, but would recommend to anyone. Easy to use, great to use. Had it over a year still learning. New updates daily. Sirius doesn't have nothing on cortana. Face it, no phone is perfect but for $30 bucks restocking fee, I won't complain. Thanks Nokia 928, also great camera.

    • Battery Life
      ★★★★★ ★★★★★
    • Ease of Use
      ★★★★★ ★★★★★
    • Features
      ★★★★★ ★★★★★
  • love it

    Overall Rating
    ★★★★★ ★★★★★

    I love this phone

    • Battery Life
      ★★★★★ ★★★★★
    • Ease of Use
      ★★★★★ ★★★★★
    • Features
      ★★★★★ ★★★★★
  • VERY ADVANCED

    Overall Rating
    ★★★★★ ★★★★★

    THE BEST DECISION I'VE MADE FOR A PHONE, BAR NONE!!

    • Battery Life
      ★★★★★ ★★★★★
    • Ease of Use
      ★★★★★ ★★★★★
    • Features
      ★★★★★ ★★★★★
  • Great phone, Windows App store is negative, issues with earpiece, sound

    Overall Rating
    ★★★★★ ★★★★★

    This is my third Windows phone. First the Kin, then the 822 and now the 928. I have always found the Nokia interfaces to be really user friendly and the Live Tiles are a great feature. The Windows App store does not have the latest apps that the Apple or Android store would have. But most of the major ones are there. However, some of the Windows apps are created by Microsoft rather than the original developers so sometimes, such as in the case with Facebook app, they don't have the same features as the iPhone app and are inferior in some ways. (I also own an iPhone for work so I carry 2 phones and can compare easily). Microsoft really has to work on a partnership with Google so that their Nokia phones can use the apps from Android, or else they will always continue to be an also ran in the smartphone area. Most users want the best and latest apps. And Windows store just doesn't provide it. Reliability for my Windows/Nokia phones has been an issue. My 822 stopped working after close to 2 years (just under time I had before I could upgrade for free). My 928 has an issue with the phone ear speaker not working a lot recently. When on calls, a lot of times, I have to resort to using the speakerphone. This is apparently a well known and relatively common problem with the 928. Which is a huge disappointment as there is no fix for this problem apparently. It has to do with the headphone jack and the contacts in there not working correctly. Also, it seems that Verizon is now practically given up on Windows phones. They are not even advertised on Verizon wireless website anymore and you barely see it in the stores. This is so unfortunate as I really love the Windows OS and I think the integration with Microsoft OneCloud and Office is fantastic. I also think the Nokia cameras are the best on the cellphone market. I was looking forward to buying the latest Nokia phone on Verizon but I don't think I will even have that chance anymore. I may have to stick to using 2 iphones. I would have given 4 starts to this phone but because of the issues above I had to reduce to 3 stars, due to reliability issues.

    • Battery Life
      ★★★★★ ★★★★★
    • Ease of Use
      ★★★★★ ★★★★★
    • Features
      ★★★★★ ★★★★★
  • Awesome Phone

    Overall Rating
    ★★★★★ ★★★★★

    Love it Me & the wife want upgrade to the next phone.

    • Battery Life
      ★★★★★ ★★★★★
    • Ease of Use
      ★★★★★ ★★★★★
    • Features
      ★★★★★ ★★★★★
  • Worst Smart Phone Experience Ever

    Overall Rating
    ★★★★★ ★★★★★

    Microsoft has missed their mark again with making something that was made for people. If all you did with the phone was business, then you're probably fine. If you want to experience anything else, you're likely to be extremely disappointed.

    • Battery Life
      ★★★★★ ★★★★★
    • Ease of Use
      ★★★★★ ★★★★★
    • Features
      ★★★★★ ★★★★★
  • Stability and Ease of Use!

    Overall Rating
    ★★★★★ ★★★★★

    I have had this phone for just over 12 months. I did have issues initially with the touch screen and after a little research found that it occurred often for many other users. An update by Nokia solved that. I have issues finding apps that my friends use. The issue seems to be that programmers don't want to write ANOTHER version of the app after iOS, Android, and now Kindle versions. Too bad, this is a solid OS. I recently got the Denim update (FINALLY! Verizon REALLY took their time) and? I LOVE IT! Cortana is great so far. I know I'm not utilizing her to the fullest. I feel like there is so much more under the surface. I really enjoy the Live Tile system and the general feel of the Metro design. I use Windows 8.1 on my personal laptop and I thinks it's great how the two work together. I feel like this review is unorganized and a bit rambly, but I didn't come prepared to write one and found myself unable to keep myself from gushing.

    • Battery Life
      ★★★★★ ★★★★★
    • Ease of Use
      ★★★★★ ★★★★★
    • Features
      ★★★★★ ★★★★★
  • good phone. does what it promises.

    Overall Rating
    ★★★★★ ★★★★★

    Love the OS. Needs more (better) apps. Nokia's hardware aesthetics is very original, but the overall design needs some updates. Verizon is slow to update software. Nokia needs a game changer to stay relevant.

    • Battery Life
      ★★★★★ ★★★★★
    • Ease of Use
      ★★★★★ ★★★★★
    • Features
      ★★★★★ ★★★★★
  • After Denim Update - The phone is very good

    Overall Rating
    ★★★★★ ★★★★★

    I was very frustrated before the update as the touch screen would frequently lock up and I would need to reboot the phone. Now since the update, the phone has operated flawlessly. Hopefully now developers will modify there existing iPhone and Android apps to Windows Phone.

    • Battery Life
      ★★★★★ ★★★★★
    • Ease of Use
      ★★★★★ ★★★★★
    • Features
      ★★★★★ ★★★★★
  • Absolutely Awesome

    Overall Rating
    ★★★★★ ★★★★★

    Best phone I have ever had, bar none. The only issue is Verizon! Would gladly recommend Lumia with WP, would also strongly suggest a DIFFERENT carrier.

    • Battery Life
      ★★★★★ ★★★★★
    • Ease of Use
      ★★★★★ ★★★★★
    • Features
      ★★★★★ ★★★★★
  • To expensive to replace every 9 months!

    Overall Rating
    ★★★★★ ★★★★★

    I truly loved this phone that I even paid the over priced co pay I couldn't afford to pay to replace it 9 months after buying it. Now I have another dead Lumia on my hands the second one since September 2013! The problem isn't with the programming loved the windows program! I adored how fast it is even faster than a lot of my friends smart phones. I loved the camera and battery life was what I expected. No my problem is both times my phone went black while being used and even though I tried all the recommended restarts from the regular power button to the soft start and even the hard start. My phone's screen did not go back on! In fact the edge light s blink but nothing else has happened! I cannot go with out a phone right now I am a pregnant stay at home mom with a toddler and no other phone if my husband isn't home. I can't afford another Co pay right now to get a third phone! And from what I have read this is a common occurrence that plagues many users. I am not excited to loose all of my pictures since I hook it up to my computer and it doesn't even read the phone anymore or all my contacts are gone. I am so disappointed and will be looking at other phones.

    • Battery Life
      ★★★★★ ★★★★★
    • Ease of Use
      ★★★★★ ★★★★★
    • Features
      ★★★★★ ★★★★★
  • Terrific phone at a great price

    Overall Rating
    ★★★★★ ★★★★★

    The Windows Phone operating system is greatly underrated. Switching from an Android, I found that Windows was easy to learn, and allowed me to accomplish more with less effort. The Lumia 928 was huge bargain, with a generous and highly responsive touch screen, great daylight visibility, and a terrific camera, all at an excellent price.

    • Battery Life
      ★★★★★ ★★★★★
    • Ease of Use
      ★★★★★ ★★★★★
    • Features
      ★★★★★ ★★★★★
  • Great phone when it stays powered on.

    Overall Rating
    ★★★★★ ★★★★★

    Powers off often. Plugging and unplugging power source quickly for a minute or two brings it back to life.

    • Battery Life
      ★★★★★ ★★★★★
    • Ease of Use
      ★★★★★ ★★★★★
    • Features
      ★★★★★ ★★★★★

The availability of particular products, services and features may vary by region. Please check with your local Microsoft dealer for further details. The specifications are subject to change without notice.