The wireless charger you are using must be Qi compatible. Check that the DC-50 receiver coil is well placed on the wireless charger you are using. For more info on the location of the charging area on your DC-50, see the user guide.
- Wireless charger troubleshooting
- I used my phone while charging on the go with my DC-50. The DC-50 was fully charged when I started charging my phone. Why didn't my phone get fully charged?
- Is it normal that my charging plate is making the ticking sound?
- I charged my DC-50 from a wall outlet. At some point I placed my phone on top of the DC-50 to charge them both at the same time. Why didn’t my phone start charging?
- While charging my phone with my DC-50, I plugged in the USB cable to the DC-50 to charge them both at the same time. Why did my phone stop charging?