Select the activated profile (for example General):
- Select Personalise.
- Select E-mail alert tone other than Off. This is the sound that will be heard when receiving emails.
- Check that the Message alert tone is not Off.
If the email alert does not still work do the following steps:
- Select Active home screen theme
- Changed the primary and the secondary mailbox on the Email Notifications definition to none
- Return to the Idle screen and then go to the Personalisation settings and select mailboxes again.
- After that Email alert start to work. It should work also although you change the home screen theme back to Contact bar.