How can we help you?
- My Lumia phone does not work or respond as expected
- Why can I not share all my pictures using Lumia Play to?
- Where can I get Lumia Play to?
- Why do I get a blue screen whenever I use internet sharing on my Lumia phone with a computer using a wireless LAN adapter based on the Intel chipset?
- How do I easily close or switch between recently used apps on my Lumia phone?
Clock and calendar
Explore your phone
- What’s new in this release?
- Get to know your phone
- Back, start, and search keys
- Personalize the navigation bar
- Switch between views and apps
- Check notifications on your phone
- Change the volume
- Use your phone in airplane mode
- Icons shown on your phone
- Cortana voice assistant
- Set up Cortana
- Use Cortana
- Take a screenshot
- Extend battery life
- Save on data roaming costs
- Scan codes or text
- Browse your SIM apps
Documents and files
- pdfNokia Lumia 1020 User Guide (3.45 MB)
Get the user guide in PDF format.