Why do text messages with smileys from my Lumia to certain contacts appear as blank space or boxes?

Whether you are having emoticons (smiley faces and pictures) in your text message, there may be limitations in some networks or devices. If the person who receives your text message says that it appears incorrectly, try sending a standard text message to verify that you can send and receive text.

  • You can add emoticons by tapping on the Smileys icon in the lower-left of the keyboard, and then pick one of the options.
  • If you send many emoticons in one message, go to Settings > keyboard > advanced and unmark the checkbox next to Switch back to letters after I type an emoticon.