We recently released an important software update to stop your Windows Phone from restarting.
User guide and FAQs
Your first Lumia?Transfer content from your old phone and start your Lumia journey.
Get startedSet up your device and learn about its keys and parts.
BasicsLearn about the basic features of your device.
People and messagingGive your friends a call, send them a mail or message, or just have a chat.
CameraTake photos or record videos, save and view them.
Maps and navigationWhether walking, driving or using public transport, know where you are and where you are going.
InternetLearn about the browser and internet connections.
EntertainmentKeep yourself entertained with music, radio, games, and more.
OfficeLearn how to edit your documents and notes, manage your calendar, and keep yourself organised.
Phone management and connectivityManage your connections, memory and security.
Product and safety informationLearn about your device and how to use it safely.
Apps supportGet support for your device's apps.
- pdfLumia with Windows Phone 8.1 Update User Guide (3.63 MB)
For important information on the safe use of your device and battery, read “Product and safety information” in the online user guide on this website.
- pdfNokia Lumia 635 User Guide Cricket (3.03 MB)
User Guide Nokia Lumia 635 Cricket
- pdfUser Guide Nokia Lumia 635 ATT (3.65MB)
User Guide Nokia Lumia 635 ATT
- pdfUser Guide Nokia Lumia 635 Boost (2.03MB)
User Guide Nokia Lumia 635 Boost
- pdfUser Guide Nokia Lumia 635 TMO (3.31 MB)
User Guide Nokia Lumia 635 TMO
- pdfUser Guide Nokia Lumia 635 Virgin (2.01MB)
User Guide Nokia Lumia 635 Virgin
Need more help? View in one glance all the contact methods available for your location.