If you are using external devices or folders (other than "Music") to synchronise music to your phone, you have to enable access on a Mac software. To do this, go to File > Allow Access to Folder.
- How do I insert dialing pause into a contact phone number on my Lumia phone?
- Where can I find information about WhatsApp, Skype, Angry Birds, Twitter, NimBuzz, Viber, Fring, or some other non-Microsoft application (3rd party application)?
- I have forgotten my Nokia account password
- Audio quality is poor when I listen to music using Bluetooth
- How can I transfer my contacts, messages, calendar entries or photos to my Lumia?