This is likely a syncing issue. Tap the back button to exit and tap the “+” again, sometimes it takes a few seconds for the Microsoft gift card option to appear.
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- Where can I find info about the amount of memory on my Lumia?
- How do I find the MAC address and other phone information of my Lumia phone?
- Will I get “Hey Cortana” voice activation after Lumia Denim update?
- How do I resolve an issue if my Lumia backup reaches 96% and stops with error?