This is likely a syncing issue. Tap the back button to exit and tap the “+” again, sometimes it takes a few seconds for the Microsoft gift card option to appear.
- My Lumia does not start up
- How do I know if an app or service is using my location info on my Lumia phone?
- Which Wireless LAN (WiFi) security standards are supported on my Lumia phone?
- How do I install a new keyboard input language in my Lumia phone?
- Can I play music files from my Lumia phone on my car stereo system?