Try the following workarounds:

  1. Check that a date and time is properly set on the phone.
  2. Check that the SIM card is properly inserted on the phone (illustration sometimes can be seen at the back of the phone).
  3. Check the free and available memory on phone's C: drive.

If above steps do not help, then try to repair your Nokia Suite installation, on your Windows desktop, go to Start > Control Panel > Program and Features (Win XP and Vista: Add and  Remove Programs) > Nokia Suite > Repair.

If you have a separate Nokia Software Updater application in use, download the latest Nokia SW Updater and install it.

This topic is valid for:

Nokia,Nokia C6,Nokia C6,Nokia C5,Nokia C3,Nokia C2,Nokia E73,Nokia E72,Nokia E71,Nokia E71x,Nokia E7,Nokia E63,Nokia E6,Nokia E5,Nokia N97,Nokia N97,Nokia N95,Nokia N95 8GB,Nokia N8,Nokia X6-00,Nokia X3,Nokia X2-01,Nokia 808 PureView,Nokia 700,Nokia 6790,Nokia 6350,Nokia 5800,Nokia 5310,Nokia 5230,Nokia 5130,Nokia 2720,Nokia 2330