When you want to learn more about how to use your product or you are unsure how your device should function, go to, or using your cell phone,

If this does not resolve your issue, do one of the following:

  • Reboot your device. Switch off the device, and remove the battery. After about a minute, replace the battery, and switch on the device.

  • Update your device software

  • Restore the original factory settings

If your issue remains unsolved, contact Nokia for repair options. Go to, or in Latin America, Before sending your device for repair, always back up your device data.

For additional product support information, see the warranty and reference leaflet included with your Nokia device.

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